C Drive Corrupted in Aspire V3-772G

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Rimzan_Hassan
Rimzan_Hassan Member Posts: 2 New User

First of all I would like to say hi to everyone Smiley Happy

 

As the title of this post says, My C Drive is corrupted in my Acer Aspire V3-772G. The Last thing I did was I downloaded and Installed some software applications from Acer and all of a sudden my laptop froze and I had to force shut down using the power button and when I turned on the laptop it does not boot but instead it goes into Windows Automatic Repair and after about five minutes it fails and I get the following message:

 

Automatic Repair

 

Automatic Repair couldn't repair your PC

Press "Advanced Options" to try other options to repair your PC or "Shut down" to turn off your PC.

Log file: C:\Windows\System32\Logfiles\Srt\SrtTrail.txt

 

 

Screenshot:

Screen Shot 2.PNG

 

 

I tried everything in my knowledge to reset, refresh or repair the windows installation but with no success.

 

Below are the software applications that I downloaded and Installed from Acer.

 

1. Device Fast-Lane

2. LaunchManager

3. Live Updater
4. ePower

 

This is the download location URL: http://us.acer.com/ac/en/US/content/drivers

 

 

Sceenshot:

Screen Shot 1.PNG

 

 

Finally I thought of checking the status of the hard drive with "DISKPART" through command prompt and then I found that the file system of my C Drive is "RAW" but the recovery partition seems to be okay. As you can see in the Screenshot below:

 

 

Screenshot:

Screen Shot 3.JPG

 

 

I am failry new to Windows 8 and I did not create a Acer Factory Recovery USB Drive because I did not have a 16/32 GB USB Drive, Finally I would be realy grateful if someone could help me solve my problem.

 

 

Thanks in Advance,

Answers

  • JackE
    JackE ACE Posts: 44,482 Trailblazer
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    You can try the Acer e-recovery option that is set in the bios. Follow this demo.

    http://www.youtube.com/watch?v=pmVT0Z9r6_Q

     

    Jack E/NJ

    Jack E/NJ

  • Rimzan_Hassan
    Rimzan_Hassan Member Posts: 2 New User
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    I tried that and that also failed finally I booted the computer with Cali Linux (Live) and found out that the Hard Drive is Failing. I purchased this Laptop a few months back in UK, I am currently in Sri Lanka and unfortunately ther are no Acer Centers in Sri Lanka to get a Warrenty Claim Smiley Sad

     

    Thanks anyways Smiley Happy

     

  • JackE
    JackE ACE Posts: 44,482 Trailblazer
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    Sorry. Have you tried to register a claim thru the Acer site? It's usually done thru the serial number on the underside of your machine. I'm not sure how Acer will handle this claim. But at least the HD will be recorded as having failed during the warranty period.

     

    Jack E/NJ

    Jack E/NJ

  • Vince53
    Vince53 Member Posts: 805 Practitioner WiFi Icon
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    Rimzan, I'm sorry that you're having this problem. Metropolitan mCenter is an authorized Acer distributor in Sri Lanka. You can contact them at http://mcentre.lk/ 

     

    You can also contact them on Facebook at  https://www.facebook.com/AcerSriLanka

This discussion has been closed.