em 05-03-2014 02:51 AM
Purchased two Aspire E1-731-4675 machines. Both of them report the Blue Tooth Audio Device 'cannot start (code 10). As well I cannot connect bluetooth device. The bluetooth symbol is displayed.
fn/f3 will switch to and form 'airplane mode' and activate/deactivate the symbol. but I cannot discover a device, and my device cannot find the computer.
Have uninstalled/re-installed software. Downloaded from Acer, but when I go to install it says that the most recent is already installed.
GM
em 05-04-2014 05:03 PM
Check Device Manager for an internal bluetooth adapter or a problem therewith. Some of the E1 models only work with a USB bluetooth dongle.
Jack E/NJ
United States
© 2014 Acer Inc.