Notebooks & Netbooks

[adessmith]

I recently had my R7 replaced due to a wifi issue which is now fixed.
I had ordered an Intel 7260 wifi card to replace the card in the old laptop, but decided to send it back instead.
I am ordering more ram, and I still have this 7260 card. Because it is a better wifi chipset (compatable with the new wireless AC spec), I am thinking about upgrading the wifi chip while I have the laptop open.

HOWEVER, I recall seeing some reports on here that people who installed that card never got the bluetooth working. (it IS a combination wifi AND bluetooth card).
I do know that those reports were prior to the windows 8.1 update... so I dont know if anyone ever found a working driver, or the situation is improved in 8.1.

Can anyone comment on this? Have you upgraded to the intel 7260 and do you have bluetooth working?

[jtalb5322]

I would like to bump this post. I have an intel n-6235 in my r7, and have never got it to recognize the bluetooth even in device manager. 

[pcazella]

Hi,

I installed the 7260-ac card in my R7 and i have the same problem. Bluetooth disapear from my device manager.

[jtalb5322]

I have a feeling it's the way the bluetooth connects through hardware interface. The atheros bluetooth I believe con ects through usb on mini pcie interface. Not sure about the intel cards. I also updated now to the ac 7260, hoping problem was card. I have given up for now as no tech department wants to help either acer or intel because it's wifi. I will eventual find the information. It's out there somewhere though. Lol

[churchpark]

I just installed the Intel 6235 like a breeze, and its truly doing better than the Broadcom.. Has anyone found a solution to get the bluetooth to work yet?

[vhlaxman]

Did you find any solution guys ?

[adessmith]

Ok, something interesting happened with the bluetooth on my 7260 yesterday. I think this is worth exploring IF bluetooth is really important to you, but I'm just not motivated to open the computer up again at this point.

In the process of installing an SSD, at one point I placed the bottom cover back on the laptop without screwing it into place and started it it. I noticed 2 things when I got to the desktop.

1) The power icon in the system tray indicated there was not a battery detected. (I was running on AC power)
I figured this must have been some sort of ground issue without the bottom properly connected

2) THE BLUETOOTH ICON SHOWED UP IN THE TASK BAR!!!!
I opened it up and played around for a little while. I could detect some bluetooth devices and everything seemed to be working properly. I had installed all the windows updates just prior to migrating the data and installing the SSD so I thought "cool, one of the updates fixed the bluetooth issue".

Unfortunately, after I finished the SSD install and screwed the bottom back on the R7 the bluetooth functionality is gone again... I have no idea why this happened, what caused it to work, and why why it stopped again.
I am tempted to remove the screws from the bottom from the R7 again and see if it "comes back"... I'm just not motivated to do it at the moment.
It would be NICE to have bluetooth working, BUT I dont really need it at this point. If no one else figures this out I may re-visit this issue one day.
I just figured someone else may be able to use this information to put the puzzle together.
It seems like it is somehow hardware related and not a driver issue....???

[jtalb5322]

I will explore that possibility tonight as I noticed if you have no screws at all, it won't even turn on. And I am missing some screws, (threads stripped out for no reason). Thanks, good idea, and I'll post back if I find anything.

[adessmith]

That is odd that mine powered up with no screws and yours wouldnt.
Maybe the bottom cover has to make contact in just the right place and the screws help there.

Either way, let us know how your experiments go. I'd love to get BT working and replace my mouse with a bluetooth version with no dongle... (and free up another USB port)

[PenguinJim]

The battery won't work unless the two central screws underneath the R7 are fully screwed in (as pointed out here). You can still switch on using AC power. Just don't jiggle it!