em 01-24-2014 02:19 PM
Hello ![]()
I have a problem with a laptop Acer Aspire 3810T, after reinstalling Windows 7 Home Premium, I had a problem installing the drivers from ATI graphic card (the second card Intel was not the problem). While running the installer downloaded from the appropriate Acer site, showed an error and stopped the installation. I tried several versions of the drivers, but still appear this error message.
Then in the BIOS I set the option to operate "only ATI" graphic card, since then the laptop screen was completely black, nothing on it does not show, and after how laptop works can be deduced that has a problem with the proper operation and stops booting system (probably even before attempting to access the hard drive, because you can not hear it works). An attempt to restart the BIOS settings by disconnecting the power supply, remove the battery and disconnect the CMOS battery from the motherboard also did not help. Is there still a possibility to restore the laptop to work?
em 01-24-2014 03:18 PM
First, see if the screen comes back on by pressing the Fn + F5 or F6 keys. If not, get an HDMI cable and see if you can re-set the bios via a TV screen again using the Fn + F6 key combo to turn it on.
Jack E/NJ
em 01-24-2014 03:45 PM
I tried this options and none of them changed anything, still only totally black screen. Connected TV and another LCD monitor did not detect any signal by both hdmi and vga connector.
em 01-24-2014 04:26 PM
Have you tried to flash the bios via a USB stick loaded with the original default bios?
Jack E/NJ
em 01-24-2014 04:41 PM
I've tried to flash with the newest version of BIOS from Acer site, but it didnt work ;/ However im still not sure if i have made it correctly. I found that have to press Fn + Esc while turning on laptop, but it dont make nothing special, while i was turning on holding power button it just turned on and after second turned off. Also im not sure if I properly copied that files onto flash drive, can you help with that?
em 01-24-2014 05:08 PM
Can you tell us what filenames are on the USB stick, including extensions?
Jack E/NJ
em 01-24-2014 05:14 PM
F.bat
FLA**bleep**.exe
JM31.128
menu.c32
syslinux.cfg
ubninit
ubnkern
Now i see that file syslinux.cfg and think if I didnt make that flash drive for linux, how that possible? ;/
em 01-24-2014 06:11 PM
Rename JM31.128 to JM31.fd
Then try flashing it again.
Report back with results.
Jack E/NJ
em 01-24-2014 06:23 PM
I tried and nothing has changed. First led on the usb drive began blinking and then burns with a steady light.
Is it correct way to do it by pressing Fn + Esc while turning on?
em 01-24-2014 07:45 PM
Yes, press the Fn + Esc keys, and hold them while pressing the power button. Try it again. The USB activity light should blink. How long did you let the light burn steady before giving up?
Jack E/NJ
United States
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