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pawq
Envios: 9

Black screen Acer Aspire 3810T

Hello :smileyhappy:

I have a problem with a laptop Acer Aspire 3810T, after reinstalling Windows 7 Home Premium, I had a problem installing the drivers from ATI graphic card (the second card Intel was not the problem). While running the installer downloaded from the appropriate Acer site, showed an error and stopped the installation. I tried several versions of the drivers, but still appear this error message.

Then in the BIOS I set the option to operate "only ATI" graphic card, since then the laptop screen was completely black, nothing on it does not show, and after how laptop works can be deduced that has a problem with the proper operation and stops booting system (probably even before attempting to access the hard drive, because you can not hear it works). An attempt to restart the BIOS settings by disconnecting the power supply, remove the battery and disconnect the CMOS battery from the motherboard also did not help. Is there still a possibility to restore the laptop to work?

ACE Pioneer
JackE
Envios: 1.312

Re: Black screen Acer Aspire 3810T

First, see if the screen comes back on by pressing the Fn + F5 or F6 keys. If not, get an HDMI cable and see if you can re-set the bios via a TV screen again using the Fn + F6 key combo to turn it on.

 

Jack E/NJ

Member
pawq
Envios: 9

Re: Black screen Acer Aspire 3810T

I tried this options and none of them changed anything, still only totally black screen. Connected TV and another LCD monitor did not detect any signal by both hdmi and vga connector.

ACE Pioneer
JackE
Envios: 1.312

Re: Black screen Acer Aspire 3810T

Have you tried to flash the bios via a USB stick loaded with the original default bios?

 

Jack E/NJ  

Member
pawq
Envios: 9

Re: Black screen Acer Aspire 3810T

I've tried to flash with the newest version of BIOS from Acer site, but it didnt work ;/ However im still not sure if i have made it correctly. I found that have to press Fn + Esc while turning on laptop, but it dont make nothing special, while i was turning on holding power button it just turned on and after second turned off. Also im not sure if I properly copied that files onto flash drive, can you help with that?

ACE Pioneer
JackE
Envios: 1.312

Re: Black screen Acer Aspire 3810T

Can you tell us what filenames are on the USB stick, including extensions?

 

Jack E/NJ 

Member
pawq
Envios: 9

Re: Black screen Acer Aspire 3810T

F.bat

FLA**bleep**.exe

JM31.128

menu.c32

syslinux.cfg

ubninit

ubnkern

 


Now i see that file syslinux.cfg and think if I didnt make that flash drive for linux, how that possible? ;/

ACE Pioneer
JackE
Envios: 1.312

Re: Black screen Acer Aspire 3810T

Rename JM31.128 to JM31.fd

 

Then try flashing it again.

 

Report back with results.

 

Jack E/NJ

 

Member
pawq
Envios: 9

Re: Black screen Acer Aspire 3810T

I tried and nothing has changed. First led on the usb drive began blinking and then burns with a steady light. 

Is it correct way to do it by pressing Fn + Esc while turning on?

ACE Pioneer
JackE
Envios: 1.312

Re: Black screen Acer Aspire 3810T

Yes, press the Fn + Esc keys, and hold them while pressing the power button. Try it again. The USB activity light should blink. How long did you let the light burn steady before giving up?

 

Jack E/NJ

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