Notebooks & Netbooks

[Ashford]

Satellite A205-S5843

Windows 7 Home Premium, 32 bit Operating System

My network connection is working. Windows Update listed and marked the Atheros AR5007EG Wireless Network Adapter as an Important Update. The update fails during the install.

Steps taken and error messages:

1. Windows Update listed the Atherod Driver as an Important Update. The installation failed. "Code 800F0203 Windows Update encountered an unknown error."
2. Did a restart. Same error.
3. Ran the Fix-It wizard from http://support/microsoft.com/kb/971058 that resets the Windows components.
4. Deleted the Temp folder. Ran scannow.
5. Restart. Same error.
6. I was able to complete 2 Optional Updates.
7. Opened Device Manager. Right clicked and selected Update Driver Software. Error message: "Atheros AR5007EG Wireless Network Adapter Found. Error during install. There is no driver selected for the device information set or element."

 It may help if I could clear the driver update from the Windows Update list and let it do a clean search.

Any technical assistance or shared experience will be greatly appreciated.

[brummyfan2]

Get drivers from here and don't use Windows Update for drivers, always get from manufacturers.

http://www.atheros.cz/atheros-wireless-download.php?chipset=21&system=6

[Ashford]

But I still need to remove that specific update from the currently pending Windows Updates. It tries to install and fails every time my computer opens or shuts down.

[Ashford · Accepted solution]

Brummyfan2, I apologize if my previous reply sounded rude. Sometimes when I type, the short words do not convey my thoughts properly. You did give the solution to part of the problem and I do appreciate your advice.

For others who may have the same problem, see https://uk.answers.yahoo.com/question/index?qid=20100428074233AAz3rhl

Mark the Atheros update as hidden. --Open Windows Update, right-click on the Atheros update and select hide update.

Part 2 of the above referenced instructions, says to Delete the Downloaded Files for the Updates. I did this; however, I do not think it was necessary.

[brummyfan2]

No problem, all that matters is solving difficulties of the members here, thanks for notifying the solution which may help others in future