Notebooks & Netbooks

[RikkiTikki]

Vince53,

Thanks! I am recovering Windows 7 through e-recovery, and recovery disks I made for Windows 7 for this computer... Since I hadn't made any recovery media for my Windows 8 install/download, I didn't have a way to recover... so I'm going back and using Windows 7 temporarily to get back most of my files, and aps... then I'll decide whether I re-load Windows 8 at this time and if I can get the Vender of Windows 8 that I bought from, to send me another download... We'll see? All I can do is ask, right?

P.S.

Recovery of Windows 7 using eRecovery, as well as my recovery discs stops at 99%... will try again in the morning... getting late... Thanks Again!

[rachelaspire]

Hi am having this problem. The Acer logo comes on the screen but that's it. What did you do to resolve it?

[Cylensed]

>>Rachel,
Same here all I get is the logo and ten everything goes black. When I try pressing the keys nothing happens they just make that loud sort of ding sound. Its been like this for about a week and nothing has changed. Thanks to those who can help.

[rachelaspire]

Hey I fixed mine. Does the blue light come on at all? There is a small hole on the underside, for a battery reset if you put a safety pin or paper clip and hole it for about thirty seconds - or look up battery reset - see if it works it should pull up a default screen

[rachelaspire]

Mine ended up being software, comodo firewall, I had installed right before this happened. But every time the computer went to screensaver, or I wanted to turn it on, I had to reset e battery. Then I realized about comodo and wiped it out of my system. I haven't had the problem since.

[Cylensed]

The blue light does come on, but the safety pin did not work.

[Cylensed]

Could there be another cause besides the battery?

[rachelaspire]

I don't know, I had to try it a couple of times before it actually worked - I may have held the power button for a full thirty seconds after that. Just keep it there, its hard to figure out if it has actually clicked the button. I ended up using a thumbtack and had to feel if it was depressing the button.

[rachelaspire]

I have it written down somewhere what I actually did, I'll look for it and post later -

[rachelaspire]

Eventually after I kept trying, the screen came on with the Acer logo