Notebooks & Netbooks

[mike746]

Hi have a black screen on my v5 and i can't change the boot to cd or usb to fix it.

Can anyone help me on this one??

Mike

[JackE]

Need more info. Win7? Win8? Does it seem to boot up even though you can't see the screen? If so, try the display toggle key combos after it seems to boot, Fn + F5 and Fn + F6.

Jack E/NJ

[mike746]

It has  Win 8 and touch screen

I even tried hooking it up the another monitor, but same thing. I know the computer is working,the lights come on and the fan turns on now and then. But just cant see anything.

[JackE]

So you have no physical keyboard to try the display toggle key combos?

Jack E/NJ 

[mike746]

Nothing happends,getting very [word filter avoidance]

[mike746]

Well it is had to say if the keyboard is working???

I can't tell...

[Vince53]

Mike, let me try to help. When you start it up, does the splash screen (It usually has an advertisement) come on? If so, then you have a hard drive problem.

If the splash screen does not come on, you might have a bad monitor cable, a bad monitor, or a bad BIOS chip. But you might be lucky: Look at the F keys at the top of your keyboard. One of them should have a picture of a black screen and a white screen. Start your computer and press the Fn key and the key with the picture of the two screens and see if that doesn't solve the problem.

[RikkiTikki]

Vince53,

Hi

I'm having a similar problem with my Aspire 7750G... Originally shipped with Windows 7, and I recently tried to upgrade to Windows 8 because I was getting an error while trying to install a Karaoke program update " Install Shield 1628 - Failed To Complete Installation ", I had purchased the Windows 8 upgrade, and downloaded it to my desktop, for later use, because I considered it a bargain... at the time! Ha!  So I loaded Windows 8 a couple of days ago, and it requested an updated driver for the VGA screen, which I located on the AMD site, and loaded the most recent one, and downloaded the Karaoke program, and everything installed completely... all good so far... then I did all the Windows updates... and left the Laptop on over night (I usually leave it plugged in, and running 24/7... the next morning, I saw a black screen... figuring it had shut off during the night, I switched it on, and received the Acer logo, then the Windows 8 decal (4 Blue Panes), and the progress signal ( circular bubbles rotating ), then the screen flashes Grey then Black, a few times, and then solid grey (Black Screen)... no display, so I don't have any controls, to try and recover from Windows 8, or try to re-install Windows 7, from my revovery discs... can't tell what to look for, or change, since I have no display... Any Help will be appreciated...

Thanks In Advance!

Rick

[JackE]

Rick>>>I am able to open ERecovery... Yeah!... Now I am Wondering If I Restore Operating System & Retain User Data... that my screen/monitor will be restored as well ?... or will I still have the black screen / flashing problem, along with my old Windows 7 configuration ???>>>

You have little to lose at this point! Try the restore & retain option!

Jack E/NJ

[Vince53]

Rick, when you upgraded to Windows 8, you lost your drivers. Any drivers you installed afterwards are either not designed for your system, or are not designed for Windows 8. But the good news is that you are probably just having a software conflict.

1) Try to get into Safe Mode and delete that karaoke program. Then run a deep scan with your anti-virus system.

2) Another option is to install your Windows 8 DVD and restart your computer. MAYBE you can reach the Windows 8 recovery screen and it will tell you what to do.

3) If all else fails, a good computer shop has a legal version of Windows 8 that will force itself into your operating system and straighten things out.