Notebooks & Netbooks

[zuzie]

I go to controll panel and see this

[zuzie]

I have previously uninstalled all the adapters that were here and let the system try to reinstall them on start up. Guess what non of them installed. I have reinstalled them from a zip drive and same thing red x through them all. I have tried a full system restore from the Aser back up. No change. I have not hair left. I am about ready to take it to the Geek Squad cause I can't figure this out.

[scrambler]

If when you desinstall the network adapters from the device manager, they do not reinstall automatically at startup, it means it does not see any availabe network adapters.  That points to a hardware problem.

So the geeksquad looks like a good option to confirm, but if the hardware is dead, it means part replacement..

[IronFly]

Ok, let's try one last thing.

on Device manager, double click on devices with the yellow exclamation mark, click on Details tab, choose Hardware ID from the drop down menu, highlight the first string , copy and paste here the string.

[zuzie]

OK I will do that, unfortunatly I am at work today so Ill do it in the morning when I get home. I work a 24hr shift.  

Thanks so much for all this help 

[Lucas2014]

Send me a print of Device Manager, Broadcom and its First Lan Atheros your wifi

[zuzie]

OK sorry this has taken me so long but i'll just say it was a long shift at work. I will post the 2 items in the control panel that have the asteric and under details I listed hardware ID.

[zuzie]

and I am trying to post the second one but .... 

[zuzie]

[zuzie]

OK here is a copy of my Device Manager. As you will see there is a problem.