01-29-2013 03:16 AM
When I shut down my laptop and turn it back on, I get the error message in the top-left corner that says "Operating System Not Found". I then hit the power button to turn off and then hit it again to turn on, and the laptop boots up just fine. Whats going on here? Even if I select "restart" ... the error messge comes up when it tries to restart after shutting down.
It works when I just turn it off after the message and turn it back on - but I am concerned. The PC is only a month old and this just started happening a few days ago and seems to happen every time.
Solved! Go to Solution.
02-14-2013 06:26 AM - edited 02-14-2013 06:27 AM
So it now appears that 2 of us have this same issue. Are you using the same machine I am, TorbMOlson?
Any help on this folks? My laptop is only 2 months old.
02-14-2013 07:49 AM
You get this error message when the BIOS look for the boot device and not accessible.
Reason: HDD not detected by BIOS.
You can check the version of the current BIOS and see if there is any latest BIOS update is available in acer website. If so update the BIOS to latest one (To access the BIOS restart keep on tapping F2 or in some models Fn + F2 on Acer Logo).
If the issue is not solved you need to contact support. The laptop should go in for service.
03-04-2013 08:58 PM
I have the same problem. It just started last week and this is a new laptop this semester. I can actually hit ctr-alt-del at the error message and it will reboot normally for me, or I can power off/on again like th OP, but ctr-alt-del is faster. I wonder if it a problem with the v5-571?
03-08-2013 03:54 PM
03-08-2013 04:44 PM
I was told to do this.... http://http://acer--uk.custhelp.com/app/answers/de
Using Acer Recovery Management to Restore Windows 8
I was told this during a chat with customer service... an online chat. Try a chat yourself and let me know what you come up with.
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