em 01-31-2014 03:46 PM
Hello everybody,
so I'm having V3-771-6601 laptop which I've bought in the USA 2 years ago. I've got some kind of a virus which was activating immediately after sign in. Some Interpol picture pops up and they wanted to pay them for a fraud or something like that. I've tried to press CTRL+ALT+DEL to go to task mngr but the virus won't let me do that. So I've entered in Safe mode and backed up all my valuable information. The laptop had windows 7 home edition. I've decided to install W7 Ultimate RTM. So when i was doing that, I've formated ALL the partitions which I saw on the screen. After that the i've got PXE boot problem. I've realised that I need to plug my lan cabel into it. OK. After that the computer won't boot, it just shows acer boot screen and immediately restarts itself again and again and again. I've tried to click ALT+F10. On the down left corner i saw "entering erecovery mode" or something like that. After pressing alt+f10 there is a "_" on the upper left corner, and the machene is frozen. So I can't even boot up to see the win logo, even I cannot return my laptop to factory settings. Just for the note I haven't got any CD with my PC, only power chord and thats it. The win 7 home was already instelled. Please guys help me how to fix my laptop.
best regards
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em 02-02-2014 03:59 PM
I've even tried to do a sistem check via the windows 7 ultimate disk, but it showed me that "startup repair cannot repair this computer automatically". The os version is 6.1.7600.2.0.0.256.1
em 02-02-2014 05:04 PM
So I've tried it again... installed completly the windows 7 ultiamete, and it showed me that it was checking my video performance and etc. after that prepared desktop icons, and shutted down, after that it just keeps restarting itself, can't log into windows ...
02-02-2014 05:06 PM - editado 02-02-2014 05:16 PM
I wished I could edit the first post but nevermind. The version of the win7 which im trying to install is x64.
Please help me with this i need the laptop to be working in the next 16 hours ...
em 02-08-2014 05:31 AM
I needed the laptop for a vacation, nevermind now I'm back. I see nobody has replied. Please nice people, help me with fixing this laptop. God bless you
em 02-08-2014 05:49 AM
Have you tried removing the battery. If charged , replace battery. Push power on button, when your screen indicates movement then hold down alt key while tapping f10. Have your power cord charging. It should indicate reinstalling your operating system ! Hope it works ! Just did mine ! It indicates that it has reset it to the factory settings ! Good Luck .
em 02-08-2014 06:22 AM
If you've removed ALL partitions, you've probably removed the recovery partition too. Is the version of Windows 7 Ultimate a shop bought edition or have you downloaded it from somewhere?
em 02-08-2014 07:20 AM
Thank you for your reply! I've downloaded it from a torrent site, and in the comments nobody has complained about the problem which I'm experiencing. I'm thinking about downloading another version of windows 7 and try again. I wish I had a CD win win 7 home edition which was installed on the laptop when I've recieved it, so I wouldn't have been "forced" to deal with this problem
Any other suggestions?
em 02-08-2014 07:29 AM
If you want to download from torrent sites, then that is up to you. I am not here to preach to you....
I take it then, that you didn't make recovery disk/media when you bought the laptop? Really, the best thing to do is to buy recovery media from Acer support, then use that to reinstall Windows on your laptop.
em 02-13-2014 03:39 PM
Unfortunately Acer provides eRecovery CD ONLY FOR THE USA... I've installed windows 7 home edition this time, and separated the HDD into 2 partitions. After installing successfully the win7 home i saw only the partition with the OS , the other partition was "gone" ... I'm going to try again with this or other version of the win7. I hope that it is going to work.
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