Notebooks & Netbooks

[peacekeeper]

I used the restore to factory settings on my Acer Aspire one and I get this error:

Restore failed:  error code 0x45d. (WIM Apply Image cannot apply image: The request could not be preformed because of and I/O device error.

Can this be fixed or should I just scrape this computer for a new one. Thanks

[Acer-Tommy · Accepted solution]

Sounds like you may have a hard drive problem.

Yes, it can be fixed.

We would suggest contacting technical support in your region for further assistance with this issue.
Acer Service and Support

[jackb]

I tried to restore to original setting and am getting an 0xc00000f status. The page says to insert windows installation disc. I do not have this disc.

[paullazorko]

I recently purchased the erecovery disks for an Aspire5733 from Acer, but towards the end of recovery, got the error message that the image couln't be applied (I/O error). I've read that this could be an indication that the HD is failing. Setup (F2) on this laptop does'nt have a diagnostic option - is there any other way to verify the HD?  Also read elsewhere that these recovery disks need files from the original HD in order to be used. If failing, can I replace the HD and still use the recovery disks I bought?

Thanks for any help.