Notebooks & Netbooks

[RapidPCs]

These arrive with Windows 8 preinstalled
5 Units have now been set up with local accounts and the 8.1 upgrade installed.

Reboot now takes 5 minutes 20 seconds. The blue power light remains on during the reboot.

Before the 8.1 upgrade reboot is 1 minute 20 seconds.

A reinstall has been performed on 2 of the units and the reboot time is back to 1 minute 20 seconds
All I want Acer to do is test one with a stopwatch but they just keep telling me to contact my distributor....not good enough Acer. !!!

Maybe someone here can help

[JackE]

>>>A reinstall has been performed on 2 of the units and the reboot time is back to 1 minute 20 seconds>>>

Do you mean Win8 was re-installed? 

Was it a generic or Acer Win8.1 upgrade? If generic, did you update the Acer drivers, esp for the Intel chipset?

Jack E/NJ

[RapidPCs]

The reinstall was Acer recovery back to Windows 8. Drivers and bios are up to date.

Today I am going to install one with Windows 8.1 generic disk. Then install any drivers required.

Will let you know the outcome later

[JackE]

OK, thanks.

Jack E/NJ

[RapidPCs]

Ok..fresh install today with 8.1 oem disk......reboot to tile screen 54 seconds

Install chipset driver........reboot to tile screen  54 seconds

Install missing drivers : card reader, atheros wireless, .....reboot still 54 seconds

Install management engine......reboot still 54 seconds

Install the only application available "Launch Manager".......reboot still 54 seconds

This possibly shows that one of the other preinstalled items could be causing the problem so I am now in the process

of removing applications etc one at a time from an Acer installation'

I will come back with more info later.

Acer by the way have told me "I would like to inform you that there is no known issue with this model after upgrading to windows 8.1" [edited for privacy] is now closed and no more help is available from them!!!

[JackE]

Wow!  I assume by oem disk, you mean the generic MS version?

Jack E/NJ

[RapidPCs]

Started again with fresh Acer install. Took a note of various drivers before upgrading to 8.1

After the 8.1 upgrade the graphics driver remained as Intel ver 9.17.10 3412...upgraded to 10.18.19 3304...no help

Chipset driver remained as 9.3.0 1021.....upgraded it to 9.4.0 1026 ..still no improvement and BT driver got corrupted.

Intel management engine remained as 8.1.10 1275.....upgraded it to 9.5.10 1658.....

The reboot after this was still over 5 minutes.....I suppose it was installing the new Intel driver...after that every reboot

was between 1 minute 10 seconds and 1 minute 30 seconds. SUCCESS!!!! so it looks like the Intel management engine was the problem.

I then repaired the BT driver.

I have now done this to 3 laptops and all are fine.

[JackE]

Nice work!

So to summarize, the generic Win8.1 upgrade started in 54 seconds after installing the Acer 8.1-64 E1-430 drivers. And the Acer Win8.1 upgrade was 70-90 seconds after installing the Acer 8.1-64 Intel mgt engine that the Acer Win8.1 somehow didn't install. Is this correct?

Another question. I don't see the 8.1.10 1275 mgt engine listed for the E1-430 Win8-64 or the Win8.1-32. Is this the model we're taling about?

Thanks

Jack E/NJ

[RapidPCs]

Not quite. The genereic install was a complete 8.1 install  not an upgrade and it booted in 54 seconds after I had put the chipset drivers in.

Yes..after upgrading the original install to 8.1 and installing the 9.5.0 168 management engine the reboot time was 70-90 secs

I agree that the 8.1.10 1275 mgt engine is not on Acer driver lists. This is the version that was in device manager with the original install.

Yes we are talking about the E1-430.

Please note that I am referring to reboot times not start times which were not affected by the problem.

Thanks for showing interest

Paul

[JackE]

>>>Please note that I am referring to reboot times not start times which were not affected by the problem.>>>

Pardon my ignorance, Paul. "Start times" means "cold boot times"? You did very nice research here!

Thanks

Jack E/NJ