Notebooks & Netbooks

[jeheen]

The problem is, when I come to the first/welcome page of Windows boot option, I just cant select any of the options. It sounds absurd but niether my keyboard OR my mouse works (they are both fine, I am using both right now). I cant choose the windows version/language or anything shown on that page. There is no mouse pointer and no direction key or tab key works. I cant even press 'enter' key.

I am using Windows 8.0 both as USB FDD and DVD for installation. I have bot UFEI and Legacy mode options in the bios boot menu (though some users said they didnt have Legacy, I dont know how but I do). UFEI fails to show both USB FDD and DVD as a boot option (bios boot option set is double checked, they were in place 1 by turn). Legacy mode allows acces to USB FDD and DVD boot option from F12 boot menu. When the first windows boot page opens with 3 options boxes (dont exactly remember what they were) to set, I cant change OR select any of them as I cant move my mouse OR my keyboard. 

Plz help. My windos has been corrupted or something and its working at a pitiable speed. I cant even open a new folder without waiting for a few seconds. Chrome/Firefox doesnt open pages, not even email accs. Movies get stuck while playing. Plz Plz help. 

[brummyfan2]

Disconnect from the mains (remove AC adapter), remove the battery, press power button for 20-30 secs, leave the laptop to rest for a while, put the battery back, re-connect the mains and boot the laptop. See how it changes the behaviour and post back.

[jeheen]

Hi brummyfan2

Thanks for the suggestion. Sorry I wasnt able to check back sooner. Unfortunately the trick didnt work. II read it from another source to do that when the pc doesnt get the boot menu. But I DID get tge boot menu, it gets stuck later. Thamls anyway.