em 10-05-2013 04:50 PM
I've been using this laptop with Windows 7 64bit for just over three years & suddenly it went totally dead! The battery died right after a week of the 1 yr warranty expired & since then I've using it by connecting the power cord to the electrical outlet. When I pressed the power button to start the computer two days back , the windows 7 bootup screen was running so slow that it would take ages to load the OS. So I did a hard reboot by pressing the power button off & then turning it back on. The computer's power button lit, the dvd lamp blinked, the fan started for a few seconds & then stopped and nothing else happened. The lcd was totally dark, hard disk lamp didn't blink & the computer didn't start. I tried to do hard reboot many times but nothing is working. I would appreciate it very much if someone could help me with with that. The spec of this laptop is:
AMD Turion 2.3 GHz
ATI Radeon HD3200
4GB Memory/500GB HDD
Windows 7 64 bit
Thanks in advance!
em 10-10-2013 09:32 PM
It sounds very much like you have a hardware failure.
We would suggest contacting technical support in your region for further assistance with this issue.
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em 03-20-2014 01:16 AM
United States
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