Notebooks & Netbooks

[brncloss]

I've found a thread that sounds like my issue however it was not exact. While using my 5750Z with Window 7 the computer just thurned off, not shut down, just went off to a black screen. I had it plugged in at the time. Now the computer will not power up at all. Once I press the power button the blue lights blinks 5 times then stops. I've tried holding the button with the same results.  Any help or info is much appreciated.

[Sharanji · Accepted solution]

hi..

Since the blue lights blinks 5 times then stops after the  power button is pressed, it is an indication that the battery has drained out and unable to receive power from AC adapter, you may check by pluging the AC adapter to another working wall outlet. If the issue persist you need to replace the AC adapter. You may also perform the below mentioned power reset steps before replacing the AC adapter. 

You may perform a power reset by unpluging  the AC adapter from notebook, Turn the notebook over to remove the battery. Turn the notebook back over and open it, Hold down the power button for 30 seconds, then release the power button, Turn the notebook back over and slide the battery back into place, Slide the lock tab back into the lock position, Turn over the notebook one last time and plug in your AC adapter, Turn on your notebook.

[brncloss]

I followed your recommendations and it appears it solved the problem. I am greatly appreciative. Gd bless you.