Notebooks & Netbooks

[Treselle]

I was messing around with my laptop and exploring the newer features of the operating system. (I am a previous XP desktop user)

I started the "memory scan" because it had been slow while online. Anyway, I hit the "Esc" key to stop it, no response. I then tried the three finger salute of "Contrl" + "Alt" + "Del" keys. I got the "restart" message and then nothing. Now the machine will not even power up at all? I hit the pwr button, the blue light flashes for few seconds then nothing?

I have removed the battery pack and held down the pwr button 30 seconds as I saw suggested on another post. I also removed the batter pack and re-inserted the RAM into a different slot. Still getting just the flashing light and nothing else.

I suspect may have mucked up my memory? What memory does this model require? I may as well expand it to the maximum if I have to replace it.

Would someone please help? I don't want to take it to a repair shop and leave it for a while if this is something I can do myself at home in a few minutes. I doubt that I am the first one that has done this very same thing but haven't been able to find a post addressing this sort of issue.

Thank you one and all for your attention to my post.

Sincerely,

Treselle

[brummyfan2]

You need either PC3-10600  DDR3 or PC3-12800 DDR3, you can increase your memory up to 8GB.

[Treselle]

I will give this a try. Thank you very much.

Do you also agree that I have corrupted my memory?

[brummyfan2]

You are welcome, I am sorry I can not say that your RAM sticks are faulty but you can check them if you have access to another laptop.

[Treselle]

Tried installing new RAM and still a NO Go for power up. Talked to a tech @ Best Buy where I purchased the RAM and was told could be a number of things including the board. What is your imput on this matter?

Thank you

[brummyfan2]

Yes, it could be the MB, you can get a used or refurbished MB and fix yourself, it's quite easy IMHO, there are lots of videos available in youtube, if you like to keep your laptop for another couple of years, go ahead and replace the MB.

[Treselle · Accepted solution]

I called the company with whom I have an extended warranty plan this evening. I spoke with a technician and here are the instructions I was given. It seems to have worked for my problem.

Remove the battery and hold down the power key for 30 seconds.

With battery still removed, plug in electrical cord.

Press power key. (it finally powered up for me )

Power down.

Replace battery.

Power up again.

It was explained to me that sometimes static electricity can build up on a mother board. Holding down the power key with battery removed allows that static to bleed off.

Thought I would share this in case anyone else has a similiar problem.

Thank you one and all again.

Treselle

[brummyfan2]

Glad for you and Thanks for reporting your success, it's very useful for anyone who come across this type of problem.