Notebooks & Netbooks

[RichardW]

Hello everyone,

I had been trying for several days to find out how to fix my webcam that stopped working, possibly due to a recent Windows 7 upgrade. I downloaded a number of software packages with no success but then saw a comment that suggested disabling and re-enabling the USB connections under Device Manager. This did at least get the webcam image to re-appear but then a "preview" message came up on the screen and the image disappeared!

At least I now know that the camera is working (i.e. does not have a loose internal connection that had been suggested as the possible cause of my problem) but I cannot get the Acer webcam image to stay up on my screen. Neither can I get it to re-appear without disabling the relevant internal USB connection and re-enabling it.

Can anyone explain to me how I can come out of "preview" mode and have the webcam permanently available?

Many thanks in anticipation,

RichardW

[Lucas2014]

have you ever tried to restore to factory resets, usually resolves

[BigBooger]

Try uninstalling the drivers and any associated software.  Then reinstall using the latest drivers from the Acer site.  There are drivers available for windows 7 in 32 and 64 bit.

http://www.acer.co.uk/ac/en/GB/content/drivers