Have an Aspire 5250. HD crashed, replaced it and bought the recovery CDs from Acer. Have tried the recovery process sevral times and it ALWAYS stops at 99% and will freeze. No matter how long I let it sit it will not go any farther. Is this common? Is there a fix?
There may be a hidden screen waiting for your response. Press the Alt+Home (or Fn+Alt+Home) keys to minimize the main setup screen to see what's behind it. Report back.
When you're at a keyboard, you'll see the Home key usually amidst the PgUp, PgDn, arrow and numerical keys. Sometimes smaller laptop keyboards without a dedicated numerical keypad will combine it with the PgUp key but you also press the Fn key to activate the Home key function.
Didn't work. Let it sit over 12 hours- nothing. I replaced the hard drive (that's why I'm restoring it). Is the new, larger hard drive the problem? This is frustrating...
a. Insert the Windows 7 installation disc into the disc drive, and then start the computer.
b. Press a key when the message indicating "Press any key to boot from CD or DVD …” Appears
c. Select a language, a time and currency, and a keyboard or input method, and then click next.
d. Click Repair your computer.
e. In the System Recovery Options dialog box, choose the drive of your Windows installation and click next.
f. At the System Recovery Options Dialog Box, click on Command prompt.
g. Enter the chkdsk /f /r and press enter
Important: While performing chkdsk on the hard drive if any bad sectors are found on the hard drive when chkdsk tries to repair that sector if any data available on that might be lost.
You can also try performing system receovery using the Windows 7 disc
If the issue still persists, I would suggest you to reply us with more information to assist you further. We’ll be happy to assist you further.
Am Neither a Acer Employee not Contracted by them. All views said here by me are all my own. Experiment with it on your risk
Thanks. I apologize for not giving enough information.
This is WIn 7. The hard drive is new. The original hard disk is toast, that's why I'm in this situation. I can do nothing from the computer.
Should I format the drive first? If so, how? On previous computers, I just popped in the CD, turned on the computer and went to town. I was hoping this would be as easy.
The recovery disk should take care of the format. To help recovery not get confused, F2 into the bios menu at the Acer logo screen. In the advanced or boot section, set the DVD/CD to first in the boot order. Switch the D2D setting. Then save changes, exit and see what happens.
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