Notebooks & Netbooks

[Raxter54]

I've added a new 4gb PC3L 12800 SODIMM to my Aspire V5-561P-6869 notebook, which should bring my total memory to 8gb. When I rebooted and checked system RAM, it still showed only 4gb of memory. Do I need to do anything else to get it to detect this additional memory?

Thanks!

[Acer-Blayn]

What operating system are you running?  When you checked the memory after rebooting, was that in the BIOS or in Windows? What does your BIOS show for memory?

[Raxter54]

I'm running Windows 8.1. Both the BIOS and the Windows system report say 4 gb of memory. I've taken both memory modules out and swapped sides, and also boot with each one seperately, No change...

[Acer-Blayn]

Have you tried testing the system with just the PC3L 12800 SODIMM, to make sure it recognizes that memory stick? Have you tried just installing a stick in the 2nd memory slot to make sure the slot on the MB is working? If it recognizes each stick and both slots are working, then I suspect there could be a compatibility issue between the 2 memory modules. Do you have another stick of memory you could try?

[Raxter54]

I finally got the computer to recognize both modules. I swapped them between the left and right slot - still showed 4 gb.

Tried each one seperately in the two slots - no improvement.

I then removed the memory, powered down, removed the battery and memory. I then re-installed the battery and booted up ith no memory installed. Wouldn't boot. Powered down, installed memory, booted back up. Now it recognizes both memory modules and shows 8 gb memory.

Thanks for the help - much appreciated!

[FlashBulb]

Do you notice a difference with the extra memory? I have 4GB and I am thinking about adding 4GB, although I am not running out of memory (I see no swapping yet).