Notebooks & Netbooks

[CHET]

I have a acer 5920 machine on widwows home premium, the widows files seems to have gone corrupt, which to my understanding needs reinstall of windows - as advised by microsoft guy, i do not have a recovery dics .. what options do i hve, how can i get hold of the recovery dics so that i can rectify the error

i have the product key on back of my laptop..

cheers

[Sharanji]

Hi....

If you have not made any changes to the factory shipped operating system  or hardware on your computer, you have the option to restore your computer using Acer recovery management.

During the system recovery process, all data stored on your computer will be overwritten. This means all your files, such as email and photos, will be erased. Therefore, we recommend you backup your personal data before starting the recovery process.

Use the following steps to start the system recovery:

Restart the computer, When the Acer logo appears on the screen, press the left Alt, and the F10 keys.

If you are prompted with a Microsoft Windows boot screen, press the Enter key.

After the Acer eRecovery Management application has loaded, select your restore type.

Read the notice, and then click Next when you are ready.

Click Next to begin the restore process.

The restore can take anywhere from 10 minutes up to an hour. Your computer may reboot several times during this process. After everything is complete your computer will be like it was when you first purchased it.

[CHET]

thanks, for the steps, after Alt F10 , i get "ACER eRcovery Management Screen", option one on that is "Rstore System to factory Default" , which prompts me for password.. i am not sure what this password is.. please could you help me with this

cheers

[CHET]

The password requested is "Empowering Technology password" , 

Option 2 is "Restore system from user's backup/" which is greyed out

Opion 3 is "restore system from CD/DVD"- - No dvd or cd was provided when i baught the laptop

option 4 is "EXIT"

so option 1 "Restore system to factory default" looks reasbale to attempt, but prompts for "Empowering Technology password"  which i do not posses, any help is appreciated

cheers

[Sharanji · Accepted solution]

hi..

Please try password 000000

[CHET]

hi

further update, i got the password, completed the process "option 1", laptop restarted,

now following error is coming

PXE-E61 :Media test failure , check cable

PXE-MOF : Exiting Broadcom PXE ROM

Operting system not found

any help is appreciated

[laurent_14]

Hello CHET,

Check in the bios setup utility (m or F2), if the first boot priority is the HDD.

[CHET]

Hi , the first boot is Hdd on the bios setup

[CHET]

and somehow(by mistake) the "accept the slotion"  got clicked.. but same probelm still exixts

[CHET]

in bios setup first entry is IDE HDD: 

Thre is no name in front of that.. hope that is normal..

cheers