Notebooks & Netbooks

[fluke16]

Hi, I'm extremely disappointed with the touchpad of my Acer computer (Aspire V5-472-6 BR826). The issue is that according to the surface I'm using the laptop sometimes it works properly and sometimes it doesn't (for example it usually works well on my lap but not on my desk at work!) it responds to my gestures with the pointer jumping on the screen which is extremely annoying and makes the device useless for portability matters as I have to carry a USB mouse in order to use it. I would like to know if there is a fix for that. Thank you!

[Acer-Ryan]

I would recommend to first try and update your touchpads drivers. This can be done by visiting www.acer.com/worldwide, then select your region, click Support, then Drivers and Manuals. Once there select your device and operating system. You will be provided with the appropriate drivers for your device.

Another suggestion, if you aren't already, please make sure you are only touching the touchpad with one finger as multiple fingers touching or palm touching at the same time can exhibit the issue you are describing as well.