Notebooks & Netbooks

[danwarten]

Hi Jack,

Under control panel: mouse properties tab hardware, there is no mouse shown. The same with device manager, there is no mouse listed. Changing mouse settings has no effect. There is still no mouse pointer, even though I can see it move when I hover over icons, I can click, and I can locate the pointer when I press ctrl (radar symbol). As soon as I plug in an external mouse, the mouse point appears, a mouse appears under mouse properties hardware, and I can move the pointer via touch pad also. I think I am facing the same issue than az1m. 

Thank you much for your help.

[JackE]

On the first page of this thread ---

cipo wrote >>> EDIT: succesfully found the solution. Here is the correct IO driver:

https://downloadcenter.intel.com/Detail_Desc.aspx?​DwnldID=24096&lang=eng 

I don't recall if you've already tried this intel driver?

Jack E/NJ

[danwarten]

i tried the intel driver right now, but no changes. Still no mouse pointer. Even though my laptop does not have Intel Atom, but Intel Celeron N2830.

[az1m]

Yep, I also tried that driver but to no avail. Acer tech support have suggested for me pop down to a service centre to get it checked out under the warranty.

[JackE]

Sounds like the right suggestion to follow up on.

Jack E/NJ