Notebooks & Netbooks

[Kiya]

Hi! I bought yesterday a new Acer V3-111P. I tried to install windows 8.1 and at the beggining of the install my touchpad didn't work. My screentouch is working pretty well, so I installed windows 8.1. I've tried other touchpad drivers too, but my touchpad still won't work. Anybody has idea why it isn't working? Thanks hopefully

[JackE]

Which touchpad drivers did you install? Make and version number? Thanks

Jack E/NJ

[Kiya]

this: TouchPad Synaptics Touchpad Driver 18.1.2.1 564.6 KB 2014/05/1

[Kiya]

https://www.youtube.com/watch?v=4y-Mgf8iK_c

[JackE]

Have you checked to see if device mgr is indicating any error or warning messages?

Jack E/NJ

[Kiya]

Yes, I have 3 unknow warning messages in device manager. (3 unknow devices) I don't know what those are.

[IronFly]

Press Windows key + X

select Device manager

Double click on the Yellow exclamation marks (unknow warning)

select Details Tab

choose HardwareID from the drop down menu

highlight the first value and copy/paste the value here ( copy "left CTRL+C", paste "left CTRL+V")

[Kiya]

It's wierd. I install ubuntu on Acer V3-111P and finally the touchpad is working. WHY????!!!!!!! I installed in legacy mode, I switched it in bios. This is **bleep**! I hated it... So i sold it.The touchpad must work during w8 install, i think this would be normal

[JackE]

Does this mean you couldn't run Win8 with Ubuntu installed?

Jack E/NJ

[cipo]

Hi!

I have the same problem with V3-111P-210C. Exactly:

- Touchpad doesn't work.

- fn + f7 freezes the keyboard

- and also have 3 drivers what I can not install. These should be the intel IO driver (hardver ID for all 3: ACPI\VEN_INT&DEV_33FC), but the driver provided by the acer support is not working. When I try to install it, the device manager says that couldn't found the driver.

I have windows 8.1 pro. Obviusly it's a driver problem cause everything works fine on linux, the only problem is that I don't want to use linux  

I also tried the latest Intel IO driver, but it is for intel atom processors and I have celeron quad core N2930. Is it possible that still no working IO driver exists for this processor on win8.1? Or the problem is that it also says that wrong operating system, cause there is only support for win8 and for win8.1 none?

EDIT: succesfully found the solution. Here is the correct IO driver:

https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24096&lang=eng

After installing and rebooting, the touchpad finally works (if not press fn + f7, the freezing problem is solved as well).