Acer Travelmate P255-MG cannot install graphics adapter driver for Windows 7

vesilpg
vesilpg Member Posts: 4 New User
edited March 2023 in 2014 Archives

Hi,

I am new commer here and this is my first post.

I have recently purchased this nice laptop:

Acer TravelMate P255, Intel Core i3-4010U (1.70GHz, 3MB), 15.6" FullHD (1920x1080) LED-backlit Anti-Glare, HD Cam, 4096MB 1600MHz DDR3L, 1TB HDD, DVD+/-RW, AMD Radeon R7 265 2GB, 802.11n, BT 4.0, Linux №: NX.V9GEX.004

 

I would like to change it's preinstalled Linux with a Windows 7 version. But I don't know which exact versions of Windows 7 this particular model is compatible with, because I failed to install the AMD graphics adapter driver from the support DVD disk on a Windows 7 64bit. Do I miss something ? Need I, for example, make any changes in the BIOS ?

 

I have found same drivers to download, but none of them was successfull for my laptop.

 

Any help will be greatly appreciated !

Thank everybody in advance !

   Best regards,

     Lyubomir

Answers

  • vesilpg
    vesilpg Member Posts: 4 New User

    Yes IronFly, I did.

    With no success.

    Actually it started a Catalyst Installation, but in it's list of components to be installed, there were only these:

       1. OEM Application Profiles

       2. AMD Catalyst Install Manager

       3. AMD APP SDK Runtime

    and no such thing as a "DRIVER" at all !

    And it indeed didn''t install a graphics driver, as I could see in Device Manager.

      Thank you for your participation and support !

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    What's on device manager under graphic adapter?

     

    please uninstall any graphic drivers and try this:

    http://www2.ati.com/drivers/14-4-win7-win8-win8.1-64-dd-ccc-whql.exe

    I'm not an Acer employee.
  • vesilpg
    vesilpg Member Posts: 4 New User

    Thank you very much, IronFly, for your second advice.

    Meanwhile I have found the same driver, but from  support.amd.com  website.

    And - at last - it happened to be the right driver !

    I am now really very happy with this success !

    At the same time, I remain very surprised with the fact, that this laptop - Acer TravelMate P255-MG, accepts

    ONLY 64bit graphics driver.

    Now, on device manager under "graphics adapters" I have this couple:

         AMD Radeon R7 M265 Series

         Intel HD Graphics Family  (which is active by default)

    So now I don't know if I can set the Radeon R7 to be the default driver (in BIOS SETUP I have "Graphics Mode" set

    to [ Switchable ]). Maybe the switching is possible only automatically as a function of the graphis load ?

    Do you know something about that ?

    Anyway, thank you again for your support !

    Great luck !

     

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Switchable means that the system decides when use one GPU or the other.

     

    i dont' know if it's possible to set only one GPU as main, give it a try in BIOS if any option is available.

     

    keep in mind, that some BIOS options will be available only when you set a supervisor password, if you set it...WRITE IT somewhere or it will be a serious issue if you forget a BIOS supervisor password.

    I'm not an Acer employee.
  • vesilpg
    vesilpg Member Posts: 4 New User

    Thank you again IronFly.

    I didn't know this BIOS password trick about.

    But I decided not to do this risky try, for now.

    Because my situation is not a matter of emergency, after all.

    Maybe some day in the future...

    Best regards !