Notebooks & Netbooks

[MDacerGuy]

anyboyd else have this problem?

trying to play music over my bluetooth speaker and browse the net,internet bogs down to like 1mb

turn off bluetooth and I get full 30mb down

what gives?

[MDacerGuy]

nobody runs bluetooth AND internet at the same time?

[greg1]

I do not do this... but it is a problem that I have read about elsewhere.  For example:

http://www.surfaceforums.net/forum/microsoft-surface-pro-2/6537-horrendous-wireless-performance.html

I think a lot of people using WiFi and Bluetooth mice/keyboards do not notice the problem, but when streaming audio over Bluetooth it is an issue.  Is it because streaming audio uses more bandwidth?  Because both radios are on a single card?  Because both radios are using the same 2.4GHz frequency band?  Don't know.

Can't help you fix the problem - I have read of people having it get fixed by Windows Update, or by changing driver settings, and those same things not helping others - but I will suggest that an inexpensive Bluetooth USB receiver is an easy and hopefully temporary workaround.

[MDacerGuy]

thanks, maybe i'll look into a small inexpensive bluetooth dongle

[PenguinJim]

Another user here suggested going into the Properties for the Broadcom 802.11n Adapter, going to the Advanced tab, and disabling the "Bluetooth Collaboration" setting. (They also suggested enabling the Xpress setting at the end). Perhaps have a play with that?

[Acer-Ryan]

The use of a Bluetooth device or having it enabled should not be impacting your WiFi performance. In this case I would recommend you contacting technical support in your region and request service as it sounds like you may have a mechanical/electrical problem with 1 of the 2 antennas on your WLAN/BT card.

[matts3001]

I tried this and it literally made my r7 lightning fast and not just internet...it made my computer overall super snappy! Ive only had it a few months and its been ridiculously slow, thank you very much for this post lol! Yeah it sucks you can't enjoy wifi and blutooth at the same time but I can definitely do without blutooth for right now! Oh and I also disabled both blutooth devices in the same drop down menu as broadcom 802 w adapter. Cheers!