Notebooks & Netbooks

[karolynnpaige]

I bought my Acer a little over a year ago. In January I upgraded to Windows 8.1 beta. My computer after a week or two would start saying "preparing repair". Or I would have the Acer logo and the dots just spinning. Operating system not found. I sent it in for repair and shortly after it came back, just in time for the warranty to be up, it started saying driver failing. Now it is doing the same thing as before and warranty doesn't cover it. I don't feel wrong in saying I think they do this purposely so you now either pay to have it fixed or buy a new one. I can't afford either. I will never buy another Acer product. Id rather spend $1500 on something that will last than $800 on something made to fail.

[JackE]

Sorry to hear this. If you haven't tried to do so already, I recommend that you try to restore your system to factory settings by following this video but selecting the recovery option that retains instead of deletes your data files.

http://www.youtube.com/watch?v=aqgYe7OcLhA

Jack E/NJ

[karolynnpaige]

I did the recovery about a month ago. Now I can't even get past the acer screen at all.

[JackE]

>>>it started saying driver failing>>>

Did it read "driver" or "drive" failing?

Jack E/NJ 

[karolynnpaige]

Yes. At one point.

[karolynnpaige]

About a month after it was returned.

[JackE]

Yes, but did it read "driver" as in ending with the letter "r"?

Or did it read "drive" as in ending in the letter "e"?

It makes a difference.

If it was a "driver", it could simply have meant a corrupted software file. But if it was a "drive", it likely meant that a hard drive failure was eminent.  

Jack E/NJ

[karolynnpaige]

St500lt012-9ws142 It just came back from being repaired.

[JackE]

I do not understand your reply to my question on whether the word "driver" or "drive" was failing.

Jack E/NJ

[karolynnpaige]

I don't remember. What would be the difference? The number is the one that was failing.