Notebooks & Netbooks

[fatfewl]

Hello,

On my Acer Aspire V5-571 laptop I recently had a problem where the compter would reguarly BSOD showing the error:

KERNEL_DATA_INPAGE_ERROR

It now no longer boots to windows and I supect the hard drives had near fully failed. This is not the issue however because while troubleshooting and trying to fix the disk I can now no longer get into the BIOS using F1!

When beginning I could but now when I wish to get into the BIOS I start the machine, hit F1 repetibly, a beep sounds (so the key must be working) but then the screen flahses and goes to the windows loading screen and the windows attempts to load!

I cannot get into the bios....what is this?

Trying to troubleshoot a likely failing hard drive and now having to contend with this.

[fatfewl]

Also doubt its important but the OS is Windows 8 x64.

[Sharanji]

hi....

The key that has to be tapped to enter BIOS is the F2 key.

You may power OFF the computer and remove the battery, then conect only the AC adapter and power ON the computer.

Check if you are able to boot the computer and login into windows.

If you are able to get the login screen you have the option to reset your computer from the login screen.

You may also try to reset your computer using recovery media if you have created them.

If you have a unit from US or Canada, you may also live chat with an Acer technician at : Acer live chat

If you have purchased the computer in any other country, you may contact Acer support here :

Acer Global Support

[fatfewl]

Thank you for the prompt reply and the information. However I was using F2 it was a typo! I did not mean F1! Sorry.

I have already tried removing the battery and using mains power. I have tried draning the power also. 

Nothing is working, still cannot get into the bios.

I don't have any recovery media created for this Windows 8 machine.

[ElizabethS]

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