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Frequent Visitor
iswanto
Posts: 1
Registered: ‎01-25-2013

Acer Aspire V5 - 471 multigesture touchpad not working on Windows 8

I recently bought Acer Aspire V5 - 471 model with no OS on it so I bought Windows 8 separately. The installation was successful but then I figured out that multigesture touchpad is not working. I installed the Synaptic driver that I downloaded from http://www.acer.co.id/ac/en/ID/content/drivers  but still not working. Is there anything I can do to fix this?

 

Thanks in advance.

Acer Technician
Acer-Tommy
Posts: 6,351
Registered: ‎11-13-2012

Re: Acer Aspire V5 - 471 multigesture touchpad not working on Windows 8

I'm not aware of any Acer regions shipping the system without an operating system.

 

I would suggest ordering recovery media for the system so you can restore it to factory defaults.

 

Please visit our Acer Store and click on eRecovery.
http://store.acer.com/

 

How do I restore my computer using the eRecovery Management program?

 

How do I restore my computer using the eRecovery Management program outside of Windows?

 

Create a Acer Factory Default Backup in Windows 8

 

Using Acer Recovery Management to Refresh Windows 8

 

Using Acer Recovery Management to Restore Windows 8

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Contributing Member
Silver_Streak
Posts: 12
Registered: ‎03-10-2013

Re: Acer Aspire V5 - 471 multigesture touchpad not working on Windows 8

After many months of my Touch Pad not scrolling etc, since I upgraded to Windows 8 from Windows 7, I seen this post somewhere (not on here) and they had the same problem.

I had tried the latest ELANTECH drivers, which is the one suggested for an upgraded Notebook (Aspire V5 571G), but the person in the post said don't use the Elantech driver, use the Synaptics driver (16.0.2.0) which is actually a Windows 7 driver and now it is perfect!!! I can now scroll and pinch zoom etc, everything I want from the touchpad.

Regular Visitor
TechBullUSA
Posts: 2
Registered: ‎06-23-2013

Re: Acer Aspire V5 - 471 multigesture touchpad not working on Windows 8

[ Edited ]

Hello, i found the solution to the problem that happend to me and did the steps below.

 

Reinstall the touchpad by clicking on start, all programs, acer, acer recovery management, restore, reinstall drivers and applications, contents and look for touchpad driver and reinstall by clicking on the green arrow on the right handside. If that doesnt work, download and install the latest touchpad driver from: http://www.synaptics.com/resources/drivers

 

Checkout the easy 1 minute tutorial i made: http://www.youtube.com/watch?v=jeujNoMH3D8

 

Regards,TechBullUSA

Contributing Member
Silver_Streak
Posts: 12
Registered: ‎03-10-2013

Re: Acer Aspire V5 - 471 multigesture touchpad not working on Windows 8

Hi, when I first started to read your fix for the problem, where you said, "Click on Start, then All Programs" etc, I thought, he hasn't got Windows 8?? As you ouuld know hasn't got a Start button etc. lol. But checking out your excellent little video, I see you definately have Windows 8.

With my fix in the post above yours my touchpad now works a treat, doing what I did, but maybe I could use your techneque of reloading drivers to fix the annoying problem I have, with not being able to open my CD/DVD drawer by pressing the little button. Now, since I have upgraded from Windows 7 to 8, I have to go to "My Computer", right click the DVD RW Drive and right click "eject", to open the drawer. I know I should put/ask this problem in another thread.

Regular Visitor
TechBullUSA
Posts: 2
Registered: ‎06-23-2013

Re: Acer Aspire V5 - 471 multigesture touchpad not working on Windows 8

Yeah that could work of installing ur driver you're welcome :smileyhappy:.

Frequent Visitor
jana
Posts: 2
Registered: ‎09-08-2013

Re: Acer Aspire V5 - 471 multigesture touchpad not working on Windows 8

Hello, I tried the given instruction in The youtube to fix my not functioning touchpad...but its still not working...I downloaded the latest touchpad driver from http://www.synaptics.com/resources/drivers but how to use that one?...... I have no idea...THank you.:smileyhappy:

Frequent Visitor
jana
Posts: 2
Registered: ‎09-08-2013

Re: Acer Aspire V5 - 471 multigesture touchpad not working on Windows 8

hello again... I installed alrady the latest touchpad drive but still not working... pls help me..... i boughtthis just recently and its suddenly stop working while I'm installing applications....

Established Member
robinp
Posts: 21
Registered: ‎05-02-2013

Re: Acer Aspire V5 - 471 multigesture touchpad not working on Windows 8

To turn touchpad on & off, press Fn+F7 keys on keyboard.

Frequent Visitor
sunnypm
Posts: 2
Registered: ‎10-14-2013

Re: Acer Aspire V5 - 471 multigesture touchpad not working on Windows 8

I had a similar disfunctioning touchpad, along with an "operating system not found" problem. When I downloaded a BIOS update from the "operating system not found" thread posted by SteveC, it fixed both problems.

http://global-download.acer.com/GDFiles/BIOS/BIOS/BIOS_Acer_2.17_A_A.zip?acerid=635053962883005296&S...Step3=ASPIREV5-571P&OS=ALL&LC=en&BC=ACER&SC=PA_6

 

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