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Acer Technician
Acer-Tommy
Envios: 6.351

Re: Acer Aspire V3-772g big wireless issue

I can only work with the system serial number or part number.

 

Windows product key doesn't mean anything to me, we're not Microsoft. :smileyhappy:

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Member
wnuczu
Envios: 8

Re: Acer Aspire V3-772g big wireless issue

[ Editado ]

That's what i thought, but can you tell me where can i find those numbers?

Acer Technician
Acer-Tommy
Envios: 6.351

Re: Acer Aspire V3-772g big wireless issue

Please read this:
How do I find my serial number or SNID?

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Member
wnuczu
Envios: 8

Re: Acer Aspire V3-772g big wireless issue

[ Editado ]

SNID:

[edited for privacy - please use the Private Message system]

Acer Technician
Acer-Tommy
Envios: 6.351

Re: Acer Aspire V3-772g big wireless issue

So, the system that you purchased shipped with Linpus Linux command line only.

 

What operating system did you install?

What upgrades did you perform on the OS?

 

When did the WiFi card get installed?  on initial install or only after you installed the driver?

 

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Member
wnuczu
Envios: 8

Re: Acer Aspire V3-772g big wireless issue

I've installed Windows 8.1 Proffesional from MSDN (DreamSpark).
All Windows Updates was installed.

 

System at very start allowed to connect to WiFi without installing drivers, but from the start i suffered with disconnections. Than i tried to fix it somehow and i've installed newest one from Acer support page.

 

This is how my ping status looks like:

 

ping.PNG

 

At first i blamed my operator and router, but this problem do not affects any other device that i connect to WiFi.

 

For now my only option to get stable connection is to use ethernet cable.

Acer Technician
Acer-Tommy
Envios: 6.351

Re: Acer Aspire V3-772g big wireless issue

It seems like you've attempted all of the reasonable items to troubleshoot.  And that ping report looks miserable.

 

At this point, I'm unable to suggest anything else from a troubleshooting perspective, and can only suggest that you contact your local Acer service center for assistance.

Important Links: Global Support Pages | Knowledge Base Articles
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Member
wnuczu
Envios: 8

Re: Acer Aspire V3-772g big wireless issue

Ok, i'll do this after weekend.

 

Thank You for your time.

Member
d0min0
Envios: 6

Re: Acer Aspire V3-772g big wireless issue

I'm on Windows 7 HP 64bit currently on my 772g and I've installed the 10.0.0.270, and it still keeps dropping.

Contributing Member
oksygen
Envios: 10

Re: Acer Aspire V3-772g big wireless issue

[ Editado ]

[SOLVED] found this on internet .. and it works ( driver 10.0.0.256 downloaded from atherosweb )

 

Control Panel -> Device Manager.

View (menu) choose "Show Hidden Devices"

Network Adapters -> right-click Microsoft Wi-Fi Direct Virtual Adapter.

Properties-> Power Management

Unclick "Allow the computer to turn off this device to save power."

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