em
04-27-2014
09:02 AM
- editado pela última vez em
04-27-2014
12:10 PM
por
Phil-3
I did recovery on factory settings with saving my data via Acer recovery program which came preinstaled.....it did not solve problem....I just had to install some software again which I lost in this process
for now solution is to go with Acer in prehistory on use it with cable
If this info can help my WiFi router is Asus RT-N10...I guess that problem is compatibility issue that this router has just b, g and n standards but not 11.
[edited to comply with guidelines]
em 04-27-2014 06:07 PM
>>> guess that problem is compatibility issue that this router has just b, g and n standards but not 11.>>>
Probably not. You should again try to get Acer support since you qualify for on-line warranty chat support at least irrespective of the country.
Jack E/NJ
em 05-03-2014 11:04 PM
I have a similar problem with my Aspire v5-572P. I purchased this machine in October, network worked for about a month then it stopped connecting to my home network on the 2.4 ghz band. It will connect on the 5ghz band but not 2.4. It also won't connect to the 2.4 ghz at work. seems to like some 2.4 ghz just fine of course no the most important ones. I have reloaded from scratch, updated drivers - chatted with Acer - no solution.
Whats with no email support anyway? How do you work on ethernet issues via chat?
This is my 6th Acer and it will be the last. The others all worked flawlessly didn't need support so I didn't know that only support was via chat or to pay a third party for phone support.
em 05-04-2014 01:05 AM
>>> pay a third party for phone support.>>>
In the US?
Jack E/NJ
em 05-04-2014 03:09 AM
Can u once more try installing new drivers
Post back your result
United States
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