Notebooks & Netbooks

[serkanuysal]

I bought my laptop like 1 month ago, and after update windows 8.1 Browinsg started extra slow, playing games with highest ping, While playing games i can see enemies but i cant do anything to them,

After while when i opened my laptop i got black screen nothing was on only the power light were on. Somewhere say there is a unupdated BIOS...

[vvprad · Accepted solution]

Hi...

Try a power reset.

Unplug the adapter (power cord) off the laptop, if you have connected.
On the bottom side of the laptop, you will see a small reset hole with a battery symbol.

Please insert a thin object like a paper clip into this hole and hold it for 5 seconds.

Then plug in the adapter.

Turn on the laptop check for the issue.

[serkanuysal]

Thank you very much, that worked

[Big_Daddy]

flipp it over and there is little hole with a picture of a  battery being removed. Push a paper clip in it (with the power cord unplugged) and it shut down. restart.

[newmanme]

Hi all,

Thank you very much for having this on the forum. I unplugged my Aspire R7, when I got back to the office and plugged it in the power cable was not working.

Since I use this for both school and work, I was in complete panic because today is friday and my laptop would be out of commission till next week.

I searched and found this article and it worked. I would never have even thought to look for a battery reset.

My one and only question is, Is this an indication that something is failing? Battery, Power cord or something else?

Thanks

Matt

[serkanuysal]

its probably samething like fuse at your home... kind of overcharged battery turned itself off... That's what think...

[newmanme]

Guess who is back

The power reset worked twice. Today when I plugged in the power cable no light came on, the screen stays dimmed. Nothing I am trying is working.

The laptop ran for about 3 hours before the battery has died, now what do I do? I can not use it at all. If this is a battery problem, can I bypass like a regular laptop by removing the battery and just using the plug to see if that id the problem. I bought a ubiversal power supply and that did not do anything either.........

If anyone can help me I would be greatly aprreciative.

This is the first ever laptop I was willing to buy in my 25+ year IT career, I am an IT pro and never wanted to throw my money away on a laptop. I realy liked the design so I took a chance. I am very disapointed in ACer right now. To give up my age a bit, I have a DX2/66 Acer tyower at home that is over 20 years old and I still have NT 4 running it as a file server just for fun. ACER once made great products, What Happened???

Thanks

Matt

[newmanme]

On normal laptops if there is a problem witht the battery, you can take it out and use your laptop plugged in only.

I tried this with my Aspire R7 571 and no can do ???

Is this a limitaton on this convertable, that I have to have a good working battery to be able to use it?

Thanks

Matt