11-11-2013 04:05 PM
11-11-2013 05:22 PM - edited 11-11-2013 05:26 PM
I presume you've already checked Acer's support site?
If you download Speccy or Belarc advisor, these programs will advise you on (amongst other things) the components in your PC. Once you know the make of your wireless card, go to the manufacturers website where you should be able to find the drivers there
11-12-2013 04:09 AM
Yeah, I can only find Windows 8 and 8.1 drivers on the Acer site, and those drivers won't install, and it looks like neither Speccy nor Belarc Advisor are seeing the wireless device.
11-12-2013 04:30 AM - edited 11-12-2013 04:30 AM
Found em! I hadn't actually tried Acer's Win 8.1 drivers available til just now and when I tried those ones, for Atheros, it worked.
03-11-2014 08:22 PM
I am exactly in the same condition. Worst, I resinstalled Windows 8, and damned Wi-Fi does not like to run. Will give a try to the Atheros driver following your advice though. Reading your post, I am even considering giving a second try to Win7. I couldn't find USB3 and SM bus drivers yet, though I have a possible lead. Could you point me to where you found yours? That would be much appreciated.
Thank you in advance,
03-14-2014 06:43 AM - edited 03-14-2014 06:55 AM
EDIT: I found out shortly after posting that these drivers (SM bus & USB3) were included in the AMD chipset and graphic APU driver packs.
As far as the wireless is concerned, I confirm that the Atheros Win 8.1 driver worked for me as well, both in Windows 7 and Windos 8. I also noted that the Broadcom driver for Windows 8 failed in both Win 7 & 8. The device ID of my hardware didn't match the ones in the .inf file of the Broadcom one; since the Atheros worked right away in both Win 7 and 8, I didn't bother checking this one though.
I will note what I did to solve my other issues, for I looked for that information to no avail for two long, full and painful days.
Since it is not the topic of the post, I assume any criticism that could be made upon the matter. The reason why I do it here is 1) because it is the place where I found the most usefull piece of advice regarding my issue, and 2) I am an assumed ignorant n008.
I found the chipset drivers here: http://support.amd.com/en-us/download/chipset?os=W
...and the graphic drivers, here: http://support.amd.com/en-us/download/desktop?os=W
REPORT OF ACTIONS, to solve the SM bus, USB3 & graphics drivers issues (Acer Aspire E1-522 downgraded to Windows 7):
Action: Downloaded & installed 13-4_vista_win7_win8_32-64_sb chipset driver from site 1 (package for motherboards with 700 series or newer AMD chipsets, revision number 13.4, 26.4 MB)
Result: This solved the SM bus issue, but the USB3 was still not functionnal
Observation: Nothing that stands out.
Action: Downloaded & installed 13-12_win7_win8_32-64_sb chipset driver (older) from site 1 (likely labeled, revision number 13.12, 49.7 MB)
Result: The USB3 got functionnal
Observation: Though this version is older than the former, since the file size is much bigger, I suspect it contains some things that the other don't (yes I know I am a deductive genius). I installed it on top of the newer driver without prior uninstall (you're allowed to display a grin of disdain).
Action: Downloaded & installed 13-12_win7_win8_64_dd_ccc_whql graphics driver from site 2 (to get this one, I used the autodetection tool from this page: http://support.amd.com/en-us/download/auto-detect-
Result: The display adapter got fully functionnal
Observation: I think I remember seeing that this last driver *might* also contain the SM bus and the USB3 drivers.
CONCLUSION: This did the trick for me. I do NOT generally recommend to install an older version of a driver on top of a more recent version though. If I had to do it again, I would consider installing the display driver first, since it might solve everything at once. If not, then I would install the older chipset driver, and if this one still does not solve everything, I would install the newer one in last resort. If this does not work, I would then consider redoing it in the order provided here, maybe reformating & reinstalling Windows in the process to prevent bugs. So this is the very first thing I would try on my newly formated system, so I could reformat & reinstall right away if it went wrong & out of any control.
BTW, since I had to reformat & install Windows 3 times to get this one to work, I can say "reformat if it goes wrong" without blinking (my system came preinstalled with w8, which I completely wiped out, including the recovery partition, to install w7, which I couldn't find the drivers for and removed for another version of w8, which I had to find and download on the spot because I didn't bother doing the recovery USB key prior to format, and which I could finally scrap for good & change back to w7 when I found my last ray of hope right here; the overall process took me about 24 hours and a sleepless night). Not that anybody cares though... besides those who might profit from my leads.
All the other drivers provided by Acer on their support site for Windows 8 (Audio/Realtek, Card Reader/Atheros, LAN/Atheros, and TouchPad/Synaptics) all installed flawlessly on Windows 7. I didn't try any of the Windows 8.1 drivers beside the Wireless LAN/Atheros which is discussed on this page & saved me from utter deception... and a 80km drive to the store for a full refund.
04-19-2014 01:50 PM
Because it took me so long to find out how to get the wirless working after I downgraded from win8 to 7 I will tell you how to get WIFI working :
2. Download it and make extract its contents to a folder on your desktop
3. Go to device manager
4. Right click on the missing network adapater and click update driver software then click browse my computer for driver software.
5. Navigate to the folder you have created before then click next and your done.
It should install and you will notice you have wifi networks online to connet to.
Hope this helps someone in the same situation as I was
My Laptop was a: Acer Aspire E1-522