Notebooks & Netbooks

[Dudidum]

Thank you for responding!

Still I'd like to know if this "black-screen" state is initiated by a damaged component which is not the CPU/RAM/HDD.

Does acer have a "protection circuit" to prevent the laptop from further damage?

From how the laptop behaves (it does virtually nothing) it must be a low level component that is not working.

There is no Acer service center in the vicinity of my city, the laptop has no warranty anymore and I'm not going to pay for any repairs on this laptop.

Since it is quite dead I will detach everything that is not necessary for a boot and see if I can find anything.

Chances to find something are pretty low but let's see...

Best regards!

[Colonel_Ives]

I fieldstripped mine to no avail. No change in the Black SOD. I noticed the integrated graphics chip gets really really warm even though the unit didn't boot nor display anything, so I'm left to assume that it's malfunctioning therefore the board is no good. I give up either way. Ah, well, my notebook is still disassembled and makes it easier to sell the remnants on Ebay. Hhaha. I wonder how your fieldstrip experiment went.

[RonB]

My Acer 5552 laptop is having the same issue too, since 2 days.  It won't start at all - blank screen, no noises, no LEDs light up (not even power light or the HDD light).  Any troubleshooting tips anyone? Tried removing the battery and plugging in directly also, no help.  It suddenly went down while my kiddo was playing a game it appears. 

Thanks in advance.

[RonB]

Hi, Had no luck w my tries so I 'retired' this laptop after taking out the harddrive and copying the data to a new HP laptop (Bought a harddrive case for $10 to be able to attach this HDD, so for now I am able to use it as a USB drive with any PC/laptop).  So fortunately no data loss although the laptop itself has gone waste. Still will try to revive the old one when I get a chance again before calling quits or junking it.

[davidtuti]

Hi,

I have a acer aspire 5541 and I have the same problem.

Someone could help me?

Many thanks

[Gangan123]

I have same problem. This is Aspire 5552. At first time,I took off the battery, hard driver and 2*2GB momery, then reinstalled. It came back, everything was fine. But next day the same problem came again. I did it again it did not work. Where can I get repairing for i?

[tam2nice2002]

Hello Everyone,

I am also having the exact same issue with my Acer 5552. I thought is was the battery but it wasn't. I even took it to a repair shop and they told me that it was the mother board, when I know good and well that it was not the mother board. I know exactly what the problem is for these computer but I haven't had the chance to repair mines yet. The problem is the power button board. If you take the computer apart, there is a power button board right under it. It is actually burned out. I seen on ebay and amazon where you can purchase this power button board it also comes with a cable to connect. It is not expensive at all. 

http://www.ebay.com/itm/Acer-Aspire-5552-Power-Button-Board-W-Cable-LS-6582P-/131046181798?pt=LH_Def...

[tangerineman]

I'm having the same problem with a black screen.

And unless I leave a radio station streaming, my Aspire 5736z shuts down.

SLEEP function doesn't work either. Any time I instruct the computer to SLEEP, it does a hard close.

If I CLOSE THE LID, the computer does a hard close even though I've instructed it to HIBERNATE or SLEEP.

I've gone back to factory settings, and tried the 'remove the battery and power cord, press start button for 60 seconds' and these have not worked.

I'm using WINDOWS 7

Following with great interest......

[tangerineman]

And I forgot to say, that I wonder if replacing the power button board would be the issue. It doesn't sound like it to me. I'll be interested to see.

[ChristianB]

Hi,

I had the same problem as many of you which is kind of comforting in a way, but actually also maybe pointing towards a design error of Acer.

Yesterday I booked a flight using my Acer 5541, closed the screen and wanted to check something else on the internet 5 minutes later. Opened the screen and ... nothing. Also using the power button nothing appeared on the screen.

The blue LED from the external power supply was on and also the blue power on LED after pushing the power button. CD-rom player starts for a second and than normally the hard drive starts, but ... nothing. Also no post beeps indicating errors. I can turn on the wireless which will also show a orange/red small led but that's it.

I was sitting on the couch closed the screen placed the notebook next to me on the couch grabbed it again after 5 minutes and opened the screen. Somehow that was to much for my Acer. No idea what happened there.

Today I secured my data using an external docking station for my 2.5"320GB Western Digital hard drive that was in the Acer 5541. Worked perfectly, so the hard disk is not broken!

Still hoping for an answer from experts, fellow victims or Acer

Kind regards,

Christian