Notebooks & Netbooks

[jbojorquez]

The next morning I turned on my laptop but nothing happened. I already tried certain "reboots" but still no results. Power runs through the laptop, the fan is active and I believe I can hear the hard drive and the battery can still charge. But there's no software running at ALL. What do I do?
Do I buy ANOTHER hard drive???? Do I reinstall the free windows 7 software disc Acer sent me if I DO buy another hard drive?

[Acer-Ryan]

When you power your notebook on do you get the Acer splash screen and option to boot into the BIOS? If you are not getting an image, try connecting your notebook to an external monitor. This could be a hardware issue if you are not getting a display on the notebook's LCD.

If you require service, we would suggest contacting technical support in your region for further assistance with this issue.

Acer Service and Support

[jbojorquez]

I said nothing works and i can't get technical support here because i need the serial number and certain things i need to fill out that i do not have the information to. Can you suggest a different source? Perhaps a phone number to customer service?

[Acer-Ryan]

Please send me a private message with your contact information; name and phone number. I can have a technicial contact you since you are unable to obtain your serial number.

[jbojorquez]

Wow. Thanks.