Agosto
Hello Community
,
I have a problem with my computer V5-573G. Maybe you can help me. After power failure laptop does not start, not
responding to power button. When I restart it using restart button on the back of laptop, it starts but after 2-3
seconds turning off. When I repeat this action few times, laptop finally starts and works fine (day, two).
From what I can see (power supply disconected): Buttery led is not blinking, bulb led is blue.
Laptop oryginaly had a windows 8.0, but I upgraded to 8.1.
Described problem usually appears when I raise up computer from hibernation.
Please advice how to handle with this.
Best Regards,
Agosto
UP
Somebody? Or should i open a service request?
Setembro
Solution: From the reapir protocol: Broken Mainboard and replaced to another one.
ontem
Little Update with this computer:
For the first time it had replaced mainbord, second time - 2 months after first repair - i have had again this same situation - acer service said that there was dirty fun - what have a common dirty fun with problem with switch on computer?
Today (1 month after 2nd repair) i have this problem again - computer spontaneously shut down and i can't bring it to live.
I am wondering how many times i will send this computer for repair - until end of a warranty and then i get info you are on your own?
United States
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