05-18-2014 12:03 PM - editado 05-18-2014 12:04 PM
05-18-2014 04:06 PM - editado 05-18-2014 04:12 PM
Hello Verso111,
Your problem comes from your Windows that is already installed on your laptop, some of Windows system files are might be corrupted by itself, or accidentally removed by yourself, or infected by the virus.
To fix this, you have to insert your Windows repair disk and restart your laptop.
After restarting your laptop, enter the BIOS and make your laptop boot itself from Windows repair disk.
To change your bootable devices configuration, after entering the BIOS, you will see the option to do it. Make sure your harddisk is in the list. If your harddisk is not on the list, your harddisk is in disconnected state or worse it might be already broken.
I suggest you to bring your laptop and your Windows Disk to nearby technical support.
Regards,
Dio I.
em 05-18-2014 09:24 PM
United States
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