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ACE Pioneer
JackE
Envios: 1.312

Re: Acer 5560G BSOD

OK, what filenames and extensions do you see?

 

Jack E/NJ

Established Member
cdestratis
Envios: 21

Re: Acer 5560G BSOD

I included a screenshot of the extracted files in my previous post, did you see it?

ACE Pioneer
JackE
Envios: 1.312

Re: Acer 5560G BSOD

Sorry, no. Just an image placeholder. I'm specifically looking for 2 filenames. One probably has your model number in it. The other is flash***.exe which is usually bleeped out on this forum for some reason.

 

Jack E/NJ 

Established Member
cdestratis
Envios: 21

Re: Acer 5560G BSOD

Oh, sorry I thought I uploaded the picture correctly, here's a list of the files:

 

in \DOS:

ACERACDC.exe

Efildr16 (file)
FLASH.bat
JE50109.bin
Pflash.exe

 

in \Windows:

WinFlashPg.exe

ACE Pioneer
JackE
Envios: 1.312

Re: Acer 5560G BSOD

Copy, don't rename, JE50109.bin to JE50109.fd on the USB stick. Insert the stick, press and hold Fn & Esc, Then power up while still holding the Fn & Esc keys. Don't let go of the Fn & Esc till you hopefully see LED activity on the stick. Report back with results.

 

Jack E/NJ

Established Member
cdestratis
Envios: 21

Re: Acer 5560G BSOD

I did what you said and held down FN + ESC until the USB flashed twice but it hasn't done anything, do I need to hold it down longer? Does the USB need to be a specific format?

ACE Pioneer
JackE
Envios: 1.312

Re: Acer 5560G BSOD

In the link I posted earlier http://community.acer.com/t5/Notebooks-Netbooks/Black-screen-Acer-Aspire-3810T/td-p/200753/page/2  , ScottyC recommended >>> "Short of that, while doing a BIOS recovery, you would press and hold ESC and FN, but don't let go for 2 minutes. It can take up to ten minutes to install and the unit should restart on it's own. We can get more into that once we have more information though." >>>

 

If this didn't work, then I think we need to get him on the case again for some next steps. You can send him a PM alert. I'll do the same. Maybe others will chime in as well, Stay tuned.

 

Jack E/NJ

Contributing Member
Hecticated
Envios: 10

Re: Acer 5560G BSOD

I had this same problem with my Toshiba. It requires a new motherboard. If it's out of warranty it will cost a pretty penny.
Established Member
cdestratis
Envios: 21

Re: Acer 5560G BSOD

I tried it again, holding those keys down for over 2 minutes and it didn't do anything.

 

Hecticated, what makes you think it needs a new motherboard?

ACE Pioneer
JackE
Envios: 1.312

Re: Acer 5560G BSOD

The fact that you couldn't get the TV or VGA to toggle on suggests but doesn't prove that the graphics adapter has failed. Unfortunately, the adapter is integrated with the MB so it's not just a matter of simply replacing the graphics adapter as you could do for an older desktop machine. I think this is what Hecticated was suggesting based on experience with is Toshiba but let's wait and see what he has to say. Also, let's wait and see what insights ScottyC might offer on trying to resolve your particular BSOD issue.

 

Jack E/NJ

 

 

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