em 03-10-2014 11:23 PM
My laptop fails to boot up correctly, you can hear the fan kick in but it does not load up.
I power down and re power up several times until the machine eventually comes on.
It appears to be when the machine has been left on for a wee whileand warm it appears to boot up. This can be after about 30 mins with the power connected to the laptop and switched on although only the fan running and black screen.
When the machine does come on it functions perfectly, I have also tried multiple checks with ram,hard drive etc and all ok?
At a loss, any ideas?
em 03-11-2014 12:40 AM
I have an Acer aspire 5517 and my problem is similarish to that one, but I know that theres something wrong with the back lighting. When you put a flashlight on your screen can you see anything or is it just black? Another place to ask these questions would be on Tomshardware.... A lot more helpful then this place.
em 03-11-2014 02:44 AM
First, check that your video adapter is OK by HDMI cable out to a TV during these black screen epiosodes. You may have to toggle the Fn+F5 or Fn+F6 to get the TV to display.
If your TV displays, while your LCD screen does not, then the ribbon cable to the LCD lid display either needs to have its connectors re-seated or it has an intermittent conductor break usually near the lid hinges if you have a habit of opening and closing the lid too much.
If it's the ribbon cable, check Amazon for a replacement.
Jack E/NJ
em 05-01-2014 06:39 PM
Same computer same problems except mine has no sound. Black screen, activity lights on top of keyboard are not lit. Fan and hard drive work but that is all.If you have a solution please post it here. Thanks
em 05-01-2014 08:40 PM
Again, have you tried to HDMI out to a TV to check if your graphics adapter is functioning? You may have to toggle the TV on with the Fn+F6 key combo. If the TV works OK, then you either need to re-seat the connectors on the video ribbon cable or you need a new cable from Amazon.
Jack E/NJ
em 05-01-2014 10:22 PM
Yes ,its black on both screens,external and laptop.
em 05-02-2014 04:13 AM
That's not a good sign as I think the graphics card is integrated with (soldered to) the MB. First thing I'd do is pull the battery, keyboard, screen bezel and back cover and re-seat all the accessible ribbon connectors. Then before re-assembling everything, try to gingerly re-insert the battery and carefully power up to see if those steps made a difference.
Jack E/NJ
em 05-02-2014 02:35 PM
My only solution is to bring it to the tech then?
em 05-02-2014 04:17 PM
Yes if you're not comfortable with pulling it apart to try to re-seat the connections. However, this might not resolve the issue since a graphics card failure is an equally-likely possibility in my opinion. In the latter case, it might be most practical to transfer your data files from the old hard drive as part of a deal on a purchase of a new machine.
Jack E/NJ
em 05-02-2014 10:50 PM
There are some tutorials on the net for taking apart acer laptops.I will take a look at that since I have nothing to loose.
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