em 04-23-2014 06:37 PM
Wireless network connection shows connected with excellent signal strength but I can't get to internet. I get a "This page can't be displayed" message for any web site. Wifi indicator light on lower left edge is red and the FN-F2 combination will not "turn on" the wifi function.
I have reset most internet and computer settings to default to no avail.
Please help with any hints as to how to "turn on" the wifi function/get to the internet.
Thanks!
em 04-23-2014 11:57 PM
Right Click on My Computer -> Select Manage
Computer Management DIalog boc opens
See if you have any yellow question mark or Red question mark for any of the devices
em 04-24-2014 12:00 AM
I think the wireless combo should be Fn+F3.
At any rate, check your modem's indicator LEDs for on-line connectivity, etc. If it all seems OK but you still can't reach the internet, then power off your modem, router & AO for a minute or so. Power up the modem & router. Make sure the indicator LEDs are OK. The power up the AO. Report back.
Thanks
Jack E/NJ
04-24-2014 12:04 AM - editado 04-24-2014 12:06 AM
Dear Jack,
I read its manual just now and it says that Fn+F2 button is to enable and disable Wifi.
Mr. DOC2 said that he sees a red cross in the connection area and also his Fn+f2 Button is not changing the state of wifi
So can we assume that he has some driver issue
em 04-24-2014 12:19 AM
>>>Wireless network connection shows connected with excellent signal strength >>>
OK, Ajay. Sounds good. DOC2's first sentence above confused me a bit. I thought he was connected to his router but the router wasn't seeing the internet. Carry on.
Jack E/NJ
em 04-27-2014 04:15 AM
No indications of yellow or red (or anything) in Device mgr.
em 04-27-2014 05:07 AM
Thanks for the help.
Manual and pictures on the keys says F2 (F3 is bluetooth). None the less, neither will change/cure/toggle the red Wifi LED.
Fn key will toogle other functions.
Rebooting modem, router and AO have not had any affect.
Wireless network connection shows "connected," speed is good,and connection shows acivity, both "sent" and "received."
Google home page on internet fails "This page cannot be displayed."
Windows Live Mail reports "The connection to the server has failed."
Wireless signal/router/modem working fine on separate wireless laptop.
I appreciate all recommendations.
Something I have done or not done has turned wireless function off an I can't seem to get it back on.
Regards
DOC2
em 04-27-2014 06:17 PM
DOC2>>>Something I have done or not done has turned wireless function off an I can't seem to get it back on.>>>
Let me get this straight. Device Mgr shows the WiFi network adapter is working properly. Is this correct?
And you can see from clicking the task bar WiFi icon that you are connected with good signal to your router (whatever name you've given it) but says it has no internet access. Is this correct?
Jack E/NJ
United States
© 2014 Acer Inc.