Notebooks & Netbooks

[Amaar]

hello all,

As of yesterday Feb 2, 2014 my acer aspire 5750-6683, my laptop's screen went totally black. On the other hand, the power comes on as normal, sounds ok.. but I can't see anything on the screen... please help

[Acer-Blayn]

Do you ever see the Acer BIOS screen or anything at all on your display? If not, the problem is most likely hardware related and would require repair. I would suggest contacting technical support in your region to inquire about repair options.

Acer Service and Support

[Amaar]

Hi there acer blayn

No I don't see anything on the screen. I've tried with hdmi cable nothing shows except the hardware/fan runs normal, and also I connected to another desktop computer's screen it's black screen as well. I did called acer and I didn't got a legit help, only trying to sell me more product, but my aspire 5750-6683 is almost two years old, so it's out of warrany

[Acer-Blayn]

Sorry to hear that you were not able to get the help you needed from Acer support. Unfortunately, this does not seem like a problem you will be able to resolve without repair.  It sounds like the problem may be with the GPU or another motherboard issue. Did you ask Acer support in your region if they allow you to pay for repair of an out of warranty system?  You can always check with a local repair shop, to see what they would charge to fix the issue.