Acer XF240H freesync issues

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raywhite8
raywhite8 Member Posts: 1 New User
edited March 2023 in 2017 Archives

I just got this Acer XF240H monitor two days ago and I have been trying to get it to enable freesync. It has happened twice where freesync mode has shown up in the OSD but then like 5 minutes later it goes back to normal, and even when I turn on the refresh number in the top right corner and it seems to be changing with the fps in the game, it is still not in freesync mode and I can visually still see tearing and stuttering. It had happened where it seems like the monitor is trying to switch to freesync mode and turns to black screen and then comes back on, but then it loses signal. I have it turned on in the Radeon settings and my display refresh rate set to 144 hz so i know it is not that. Does anyone have this problem too? And also, how can it be fixed? I would rather not hassle with returning the monitor since everything else works and looks good on it, just not freesync. Thanks,      Ray

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  • TheJollyPickle
    TheJollyPickle Member Posts: 1 New User
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    Same issues, except freesync just refuses to work. Going to ask their support about it.