replacement screws for acer aspire 5742z-4685

patrickscott
patrickscott Member Posts: 4 New User

Greetings,


I am working on my Acer Aspire 5742z-4685. It does not have the hard drive screws and the back panel (that covers the hard drive and network card) screws. How can I determine:

(1) what screws are needed, and

(2) where I can buy them.

(3) Additionally, is there anywhere I can get an exploded view of Acer Aspire 5742z-4685?

 

Thanks,

 

Pat

Best Answer

  • laurent_14
    laurent_14 ACE Posts: 10,049 Trailblazer
    Answer ✓

     

    Hello Pat,

     

    The back panel (that covers the hard drive and network card):

    42.R4F02.001 - COVER DOOR UNILOAD UMA

     

    The hard drive screws (HDD bracket):

    86.R4F02.005 - SCREW.3.0D.3.0L.K.4.9D.NI (Screw M3x3 - Qty:4)

     

    You can request a quote and place an order from your Acer store in using the customer service form.

    In the form:

    1- You select in "Please Select a Subject: Other"

    2- In "Describe the Problem:", you indicate the S/N of the laptop.

    3- Example:

        "Price request for the following spare parts:

         - P/N, description

         - Etc"

     

    You'll receive a quote by mail (pdf document). You can also phone them.

    France

Answers

  • laurent_14
    laurent_14 ACE Posts: 10,049 Trailblazer
    Answer ✓

     

    Hello Pat,

     

    The back panel (that covers the hard drive and network card):

    42.R4F02.001 - COVER DOOR UNILOAD UMA

     

    The hard drive screws (HDD bracket):

    86.R4F02.005 - SCREW.3.0D.3.0L.K.4.9D.NI (Screw M3x3 - Qty:4)

     

    You can request a quote and place an order from your Acer store in using the customer service form.

    In the form:

    1- You select in "Please Select a Subject: Other"

    2- In "Describe the Problem:", you indicate the S/N of the laptop.

    3- Example:

        "Price request for the following spare parts:

         - P/N, description

         - Etc"

     

    You'll receive a quote by mail (pdf document). You can also phone them.

    France
  • patrickscott
    patrickscott Member Posts: 4 New User

    Thank you so much for your prompt and detailed reply.Smiley Happy

     

    How did you know what sizes they were? Is there any way I can access that information?

     

    Thanks again.

  • patrickscott
    patrickscott Member Posts: 4 New User

    Laurent 14,

    In my rush to post my request, I forgot to state that it is the screws I am missing for my back panel, not the panel itself! SORRY!! Smiley Sad

  • patrickscott
    patrickscott Member Posts: 4 New User

    I was able to find the back panel screw sizes by downloading the Acer service manual from manualslib -- Please note: I know nothing about this site, was able to download the file using NOT using their downloader -- As far as I can tell, I downloaded a pdf only, no viruses, malware, etc --

     

    I have requested a quote from Acer for the needed screws.

     

    A BIG thanks for your help.