"I have an aspire 5742z, which suddenly began shutting off shortly after starting up.

gbarksdale67
gbarksdale67 Member Posts: 2 New User

My laptop Acer Aspire 5742z started shutting off after being turned on.  (It will does not complete the boot up process.  Any suggestions.

Answers

  • philetus
    philetus ACE Posts: 4,759 Pathfinder

    How far into the boot does it get and does it just shut off or reboot? Does it do it in Safe mode?

    Try setting the Bios settings to default.

     

  • gbarksdale67
    gbarksdale67 Member Posts: 2 New User

    It gets to various points in the boot but not all the way.  Smoetimes it gets as far as repair option and then shuts off.

  • aaster23
    aaster23 Member Posts: 13

    Tinkerer

    Try opening the BIOS and look how much time the laptop will work in the BIOS. If it restarts even in the bios, the problem is from the hardware, on the other hand if it does not restart in BIOS, try reinstalling the OS you have.

  • thurgood
    thurgood Member Posts: 53 Enthusiast WiFi Icon

    Could be the cpu overheating. Is there fan noise, air circulating?