notebook doesn't recognize new RAM memory

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sergiodissel
sergiodissel Member Posts: 7 New User
edited March 2023 in 2014 Archives

Hello,

I have the Aspire E1-572-74504G50Mnkk i7-4500U with windows 8.1 64 bit. I just bought a 4 gb Kingston Valuaram, when I insterted it in my notebook, in Control Panel I can't see the new memory. However I see 8192 mb with the program PCwizard. There already was a 4 gb card. Hope you can help me out.

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  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    Yes it's possible that recognise it, but if BIOS can't also Windows can't. Smiley Happy

    I'm not an Acer employee.

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