my battery on my ACER draws power at times when my laptop is plugged in it sometimes goes into hiber

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yankees
yankees Member Posts: 1 New User
edited March 2023 in 2014 Archives

my battery on my acer draws power at times when my laptop is plugged in  it will work ok then the on and off button will start to bling  It will go into  hibernation when pluged in when the battery gets to  low please help  thanks

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  • GuruAid-CS
    GuruAid-CS Member Posts: 467 Mr. Fixit WiFi Icon
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    You can try disabling Hibernation mode in your computer by following the steps below:
    1. Click "Start" and go to "Control Panel".
    2. Go to "System and Security" or "System and Maintenance". Then, click "Power Options".
    3. Click "Change plan settings" next to the selected plan and then go to "Change advanced power settings".
    4. Click the + sign in front of "Hibernate after" and set it to "Never". As you are using a laptop, set the value to "Never" for both "On Battery" and "Plugged In" options.
    5. Click "Ok" and follow on-screen instructions.

     

    The following link can be useful:
    http://acer--uk.custhelp.com/app/answers/detail/a_id/19227/~/how-to-disable-sleep-mode-or-hibernation

     

    Check if the issue is resolved. In case you wish to check if there are any issues with your battery, you can try removing the battery and connecting the laptop directly to the power adapter. If the laptop works fine, there may be some issue with your battery. In this case, you can consider contacting the nearest Acer service center. To do this, the following link can be useful:
    http://us.acer.com/ac/en/US/content/service-contact