my acer laptop power is on but nothing is working not even the screen

biffy
biffy Member Posts: 2 New User

Hi thought my Acer laptop was still under warranty but seemingly not, last week after working completely fine I switched on next morning and nothing? The power light is the only light on, blank screen no sound as if powering up but can feel the fan working but with no sound?

Answers

  • laurent_14
    laurent_14 ACE Posts: 10,051 Trailblazer

    Hello,

     

    1- You can check here if your laptop is still under warranty.

    2- Could you give me the first ten characters of the computer serial number (S/N)? Only the first ten.

    France
  • biffy
    biffy Member Posts: 2 New User

    Hi I've already done so thanks and it says it's not under warranty? Can't find my original paperwork so I have to take their word for it thanks.