laptop stuck for 24 hours on "installing updates"

Options
delosquios
delosquios Member Posts: 1 New User
edited March 2023 in 2014 Archives

Hello, when i "restarted" my acer aspire laptop, it went direct to "installing update 6 of 12" and has now been stuck there for 24 hours. i had not turned on the computer in about a month, and the privious time was at the library, where i used the internet. i do not have the internet at home, and so wonder why it had auto updated. now cannot bypass the "updating" screne. what can be done?

Answers

  • JackE
    JackE ACE Posts: 44,575 Trailblazer
    Options

    Have you tried turning it off by pressing and holding the power button for at least 5 secs? Then power it up again?

     

    Jack E/NJ

    Jack E/NJ