cannot copy files to external HDD

BillZ
BillZ Member Posts: 1 New User
edited March 2023 in 2017 Archives

I need to copy files on to an external HDD. Windows Explorer quits every time. I also cannot copy the content of one file to another on my desktop.

I am running Windows 7 Home Premium 64 bit on an Acer Aspire 5734Z-4836

I am setting up a new Acer Aspire and need to move the files from the old computer to the new one.

Please help

Answers

  • IronFly
    IronFly ACE Posts: 18,412 Trailblazer

    how is formatted the external HDD?

    FAT32 or NTFS?

    I'm not an Acer employee.
  • doughjohn
    doughjohn Member Posts: 353 Mr. Fixit WiFi Icon

    Hi

     

    The formatting is important.

     

    You may want to consider Macrium to help with the task.

  • JackE
    JackE ACE Posts: 45,186 Trailblazer

    >>> I also cannot copy the content of one file to another on my desktop.>>>

     

    What kind of files are you trying to copy the content from & then paste the content into? Jack E/NJ 

    Jack E/NJ

  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    External drive must be NTFS but I'd just pull a system image instead of trying to copy files.

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