aspire v13 with wifi problem

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bcreca
bcreca Member Posts: 2 New User
edited March 2023 in 2014 Archives
Since getting my new v13 notebook. Problems with unable to search for wireless router . Wifi icons not out at time. Have to restart few times to be able to have the search for wireless device. When able to connect, notebook will hang upon surfing net. Notebook always hang and have to press off button to restart. Pls advise.

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator
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    What operating system are you running on your device?

     

    Have you changed the operating system at all?

     

    Have you tried to connect to a different network?

     

    Do you have the latest wireless driver loaded from our support site? You may try updating the driver to see if that resolves your issue.

     

     

  • bcreca
    bcreca Member Posts: 2 New User
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    Windows 8.1. Switched to windows 7 same issue happened. Drivers all updated but to no avail too. Finally have to go down to service centre. Network card was changed and everything goes back normal. And my laptop is a brand new which the issue came. Maybe jus plain unlucky
  • Rykardo
    Rykardo Member Posts: 1 New User
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    Hi

     

    You are not the only one with that problem.

     

    It's strange, from the moment I plug in the charger it takes 1 or 2 minutes and then my wireless connection is dead.

    I unplug it, disconnect and connect and its back (without plugging the charger in).

     

    Any driver updates available???

     

    Cheers

    Richard