aspire 7741z that wont turn on

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ranell17
ranell17 Member Posts: 2 New User

I have a acer aspire 7741z - 5731 model MS2309 that wont turn on but when i plugin the charger the blue charger led functions  but power wont work will i need to replace the motherboard? and can any 7741z motherboard be compatible with this laptop?

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  • Ryanrr
    Ryanrr Member Posts: 831 Practitioner WiFi Icon
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    ranell17,

     

    It sounds like you are on the right track. It could be the mainboard, but if you have access to another ac adapter that you know is good, I would recommend trying that charger. If the problem persists, then yes you could replace the mainboard. I recommend using an Acer authorized repair facility or take it to a local technician for assistance.

  • ewwestsr
    ewwestsr Member Posts: 18 New User
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    If the battery is 100% dead, it will not turn on either, even if on charge, found out the hard way.